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EcoCash has announced that Zimswitch transactions are intermittent adding that technicians were working diligently to restore normal service as soon as possible.
In a statement seen by Pindula News, the mobile money transfer platform said all other EcoCash services, including banking services, send money, airtime, merchant and <a class="MarkdownLink_linkifiedLink__KxC9G">bill payments</a>, and <a class="MarkdownLink_linkifiedLink__KxC9G">domestic money transfer services</a> (cash in, cash out, send money, and airtime) are functioning normally. Reads the statement:
<blockquote>
Dear Valued Customer
Please note that Zimswitch transactions are intermittent. Our technical team is working to restore normal service at the earliest.
We apologise for any inconvenience caused.
All other EcoCash services are working normally (Banking services, Send money, Airtime, Merchant and Bill payments) and Domestic Money Transfer services (Cash in, Cash out, Send money and Airtime)
Every EcoCash Customer already has an active USD wallet.
</blockquote>
Zimswitch is a Zimbabwean company that provides <a class="MarkdownLink_linkifiedLink__KxC9G">financial switching</a> and electronic payment processing services. It connects different banks and financial institutions, allowing them to exchange financial transactions with their customers. Zimswitch provides a platform for various <a class="MarkdownLink_linkifiedLink__KxC9G">electronic payment systems</a>, including <a class="MarkdownLink_linkifiedLink__KxC9G">ATMs</a>, point-of-sale (POS) devices, <a class="MarkdownLink_linkifiedLink__KxC9G">mobile banking</a>, and Internet banking.
When a customer uses their debit or credit card at an <a class="MarkdownLink_linkifiedLink__KxC9G">ATM</a> or <a class="MarkdownLink_linkifiedLink__KxC9G">POS device</a>, for example, the transaction is processed through the Zimswitch network. The transaction is first sent to the customer’s bank, which then sends it to Zimswitch. Zimswitch then routes the transaction to the appropriate bank that holds the account of the merchant or recipient. This process ensures quick and seamless transfer of funds between different financial institutions in <a class="MarkdownLink_linkifiedLink__KxC9G">Zimbabwe</a>.
The malfunctioning of <a class="MarkdownLink_linkifiedLink__KxC9G">Zimswitch </a>can cause <a class="MarkdownLink_linkifiedLink__KxC9G">transaction delays</a>, limited access to funds, and loss of revenue.
<h2><a href="https://www.pindula.co.zw/">More Pindula News</a></h2>

Pindula News

EcoCash Reports Intermittent Zimswitch Transactions, Technicians Working To Restore Service

The <a href="https://www.pindula.co.zw/POSB">People’s Own Savings Bank (POSB)</a> in partnership with Mastercard has unveiled new prepaid and debit cards that will enable customers to make seamless transactions in both domestic and international markets. 
The Mastercard debit card is now the default card that POSB account holders can use to transact in two currencies – the United States Dollar (USD) and the Zimbabwe Dollar (ZWL$).
The prepaid Mastercard card is intended for customers seeking local and international foreign payment solutions, whether they hold a POSB account or not. 
All that is required is a national identity card and proof of residence to sign up for the prepaid Mastercard, deposit any amount in USD, and start transacting on the local or international markets.
POSB’s chief executive officer, Mr Garainashe Changunda said that the introduction of Mastercard debit and prepaid cards was in line with the bank’s vision to provide simple, responsive, innovative, and inclusive financial solutions. Changunda said:
<blockquote>
As a people’s bank, we are cognisant of our customers’ ever-changing needs. We strive to provide them with relevant solutions. From the feedback we received, there was a need for payment solutions that allow them to fully participate in global commerce to enhance their economic opportunities.
In response to the feedback, we partnered with Mastercard and to offer two cards. The POSB Mastercard debit card, which is linked to the POSB local (ZWL) and United States Dollars (USD) accounts to give seamless transactions in both currencies using the same card. To make payment, one can easily switch from local currency to foreign currency or vice versa, depending on which currency they want to use for that specific payment.
In line with the bank’s mandate to champion financial inclusion, one of the National Development Strategy 1(NDS1) objectives, we are further offering an easy-to-sign-up prepaid Mastercard for non-account holders who also wish to transact in USD currency, whether locally or internationally.
</blockquote>
Customers can use prepaid or debit Mastercard cards on local points of sale (POS) machines and ATMs. They can withdraw cash, pay forex bills such as DSTV and Netflix, tuition, and purchase goods and services for their entrepreneurial projects on e-commerce platforms with ease.
Zimswitch, a leading switching and payments company, has in collaboration with Mastercard enabled POSB account holders to transact by using their co-badged prepaid and debit Mastercard cards.
The cards come with advanced security features, including a PIN and EMV chip that allows contactless payment (Tap and Go) to ensure that customers transact safely and securely in the virtual environment.
Both the debit and prepaid cards are also equipped with a full complement of digital and easy-to-sign-up features such as card activation or deactivation, PIN reset, balance inquiry, mini-statement, transaction history, full-statement request and block or unblock lost/stolen card.
Additionally, a customer support services team has been put in place to resolve customers’ queries at the earliest possible time should they arise. 
<h2><a href="https://zero.pindula.co.zw/">More Pindula News</a></h2>

POSB Launches Co-badged Debit And Prepaid Mastercard Cards

The Zimbabwe National Road Administration (ZINARA) has warned that ZimSwitch’s planned system maintenance may affect the processing of transactions. In a notice seen by Pindula News, ZINARA said the maintenance is scheduled to take place on Wednesday 16 November 2022.
<blockquote>
<h2>RE: ZIMSWITCH SYSTEM MAINTENANCE</h2>
This serves to notify that Zimswitch will be carrying out a planned system maintenance exercise on Wednesday 16 November 2022 between 2300hrs to 2330hrs This may affect all transaction sets processed through the Switching platform.
During this period, should you need assistance, get in touch with Zimswitch help desk on helpdesk@zimswitch.co.zw or our support numbers +263 772 687 232 or +263 772 211 315.
We sincerely apologize for any inconvenience that may be caused. Our technical team will advise once the service has been restored. 
Best Regards
Zimswitch Management
</blockquote>
<h2><a href="https://zero.pindula.co.zw/">More Pindula News</a></h2>

Transactions May Be Affected By ZIMSWITCH's Maintenance Exercise - ZINARA

Zimswitch has announced new limits for person-to-person transactions with effect from today, 10 October 2022.
The new limit is now ZW$150 000 per transaction up from ZW$100 000 with the monthly limit now set at ZW$600 000. A statement issued by Zimswitch Statement reads:
<blockquote>
Customer Notice
ZIPIT LIMIT REVIEW
Dear Valued Customer,
Please be advised that the ZIPIT person-to-person transaction limit has been reviewed from ZWL$100,000 to ZWL$150,000 with a new monthly limit of ZWL$600,000 effective 10 October 2022.
In other words, an individual may now opt to send up to ZWL$150,000 per single transaction, but ultimately being governed by the new maximum limit of ZWL$600,000 per month.
The ZIPIT functionality is available on the following options: –
• ZIPIT from any bank to all mobile wallets; Ecocash, One money, Telecash &amp; MyCash
• ZIPIT from all mobile wallets to all banks
• ZIPIT across all banks
• ZIPIT across all wallets
CONTACT US
+263 242 746 620 | +263 242 776 742
info@zimswitch.co.zw
</blockquote>

Zimswitch Announces New ZIPIT Limits

ZimSwitch, the only National Electronic Funds Switch and clearing house for Zimbabwe (designated by the Reserve Bank of Zimbabwe) has announced a ZIPIT limit review. In a notice to customers seen by Pindula News, Zimswitch said the review is with effect from the 1st of August 2022. Reads the notice:
<blockquote>
<h2>ZIPIT LIMIT REVIEW</h2>
Dear Valued Customer,
Please be advised that the ZIPIT person-to-person transaction limit has been reviewed from ZWL$25,000 to ZWL$100,000 with a monthly limit of ZWL$400,000 effective 1 August 2022. In other words, an individual may now opt to send up to ZWL$100,000 per single transaction but ultimately be governed by the maximum limit of ZWL $400,000 per month.
<h2>The ZIPIT functionality is available on the following options:-</h2>
1. ZIPIT from any Bank to all Mobile wallets; Ecocash, OneMoney, Telecash and MyCash 
2. ZIPIT from all mobile wallets to all banks. 
3. ZIPIT across all banks. 
4. ZIPIT across all wallets
CONTACT US: 
+263 242 746 620 I +263 242 776 742 • info@zirnswitch.co.zw
</blockquote>
<h2><a href="https://news.pindula.co.zw/">Pindula News</a></h2>

ZimSwitch Announces ZIPIT Limit Review

<a href="https://www.pindula.co.zw/ZimSwitch">ZimSwitch,</a> a payments technology company in <a href="https://www.pindula.co.zw/Zimbabwe" title="Zimbabwe">Zimbabwe,</a> has announced a review of ZIPIT Limits from the weekly set thresholds to monthly limits, effective 21 June 2022. In a statement seen by Pindula News, ZimSwitch said:
<blockquote>
<h2>ZIPIT LIMIT REVIEW</h2>
Dear Valued Customer,
Zimswitch is pleased to advise that ZIPIT Limits have been reviewed from the weekly set thresholds to monthly limits, effective 21 June 2022. In light of the above, the following limits will now prevail under our channel-
• ZIPIT Person-to-person transaction limit remains at ZWL25,000 per transaction. 
• Person-to-person weekly limit of ZWL$100,000 has been removed, and a new monthly limit is set at ZWL$400,000. 
•In other words, an individual may opt to utilise his / her monthly limit in one or more days, but ultimately being governed by the maximum limit of ZWL$400,000.00 per month for P2P transactions.
</blockquote>
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FULL TEXT: ZimSwitch Reviews ZIPIT Limits

ZimSwitch has revealed why the Zimswitch Instant Payment Interchange Technology (ZIPIT) had gone offline. In an interview with The Herald, ZimSwitch deputy general manager Mr Zabron Chilakalaka refuted claims that the service has been suspended or scrapped.
Said Chilakalaka:
<blockquote>It has not been suspended or scrapped, from our end, ZIPIT is just undergoing a system upgrade. You will realise that before end of day today (yesterday) selected banks will be back up and running but by tomorrow (today) everything will be sorted.</blockquote>
More: <a href="http://www.herald.co.zw/zimswitch-allays-zipit-fears/">Herald</a>

ZimSwitch explains why ZIPIT went offline

National electronic funds switch, ZimSwitch has reported that volumes of electronic transactions increased from 900 000 per month to 16 million per month. An increase of 1600 percent in the first 6 months of the year. This has been attributed to the shortage of cash in the economy.  Most of the transactions are occurring on ZIPIT, which is now struggling with the volumes.
ZimSwitch chief executive officer, Cyril Nyatsanza, said:
<blockquote>Around April last year we were doing 900 000 transactions per month and we are now doing 16 million per month. But as you can see, our volumes have gone up so it has been a very steep trajectory for us as a sevice provider.
Because of its real time aspect, industry and everyone else have started using it for business payments and we are saying it wqas not meant for business payments. Because of that, it lacks some details that a business or trade transaction would require and because of that we have had to upgrade to what we call ZIPIT 2.</blockquote>
More: Financial Gazette

Electronic transactions surge from 900 000/month to 16 million/month: ZimSwitch

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