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The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) says its prepaid electricity vending purchase system from all third-party platforms is currently unavailable due to a technical glitch.
In a statement issued this Friday, ZETDC also said its customers can buy electricity tokens from any of the ZETDC banking halls across the country. It said:
<blockquote>
ZETDC would like to advise its valued clients of the unavailability of the prepaid electricity vending purchase system from all third-party platforms due to a technical fault.
Our team is working to ensure restoration of service in the shortest possible time. Meanwhile, clients can purchase tokens from any of the ZETDC banking halls.
</blockquote>
ZETDC has apologised to its clients for any inconvenience they may suffer due to the challenge.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Pindula News

Electricity Vending Purchase System Unavailable From Third-party Platforms - ZETDC

The ZESA tokens prepayment system will not be available from 31 December 2023 to 01 January 2024, the Zimbabwe Electricity and Distribution Company (ZETDC) has said.
In a statement, ZETDC said there will be a countrywide annual year-end prepayment vending system maintenance and the token buying platform will not be available from 5 PM on New Year’s Eve to 6 AM the following day. It said:
<blockquote>
The Zimbabwe Electricity and Distribution Company (ZETDC) would like to advise its customers countrywide that the utility is going to be carrying out annual year-end prepayment vending system maintenance from Sunday 31 December 2023 at 1700 hours to Monday 1 January 2024 at 0600 hours. The prepayment system will not be available during this period.
The power utility advises its valued customers to purchase adequate electricity tokens to ensure that they do not run out of credit during the maintenance period.
</blockquote>
In the past, the ZESA purchasing electricity tokens platform has experienced outages on the first week of every month due to congestion as customers prefer to buy tokens during that part of the month.
This means the planned system maintenance by ZEDTC will inconvenience hundreds of thousands if not millions of households, as people buy tokens of high amounts on the first day of the month to take advantage of “cheap” electricity.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

ZESA Tokens Prepayment System Won't Be Available On 31 December

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) said that its electricity token purchase system is currently down.
In a statement issued on Saturday afternoon, ZETDC, a subsidiary of ZESA Holdings, said the challenge is affecting its customers countrywide. ZETDC said:
<blockquote>
We would like to advise you that our electricity token purchase system is currently down.
Our team is working flat out to ensure the restoration of service. The inconvenience caused is sincerely regretted.
</blockquote>
ZETDC, however, did not give the timeframe for when its electricity token purchase system is expected to be up and running again.
More: <a href="https://zero.pindula.co.zw/">Pindula News</a>

ZESA Electricity Token Purchase System Down

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