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The Bulawayo City Council (BCC) has resolved that residents who are 70 years old and above will now be exempted from paying parking fees in the city.
The exemption was announced by the City of Bulawayo’s partner in parking management, Tendy Three Investments (TTI) on Friday.
The company has since requested those who fall under the category to bring their documents for registration by 30 January 2024.
BCC acting corporate communications manager, Bongiwe Ngwenya told <a href="https://www.sundaynews.co.zw/no-parking-fees-for-those-over-70/">The Sunday News</a> that the local authority has decided to waive parking fees for residents who are 70 years old and above to honour them for their contribution to the growth and development of the city. She said:
<blockquote>
This is an appreciation of the contributions of the elderly who have worked for the growth and development of Bulawayo during their peak days. The exemption package is a way of honouring them.
The package also came about following stakeholder consultation and residents’ contributions towards service delivery and a call from the policy makers for such consideration to ease the livelihoods of the elderly who have passed working age.
</blockquote>
According to a notice by TTI, those eligible will have 25 hours of free parking a month with one registered motor vehicle per elderly person and the beneficiary must be in use of the vehicle either as a driver or passenger. It reads:
<blockquote>
Upon utilisation of the 25 hours of free parking within a particular month, the motor vehicle will be required to thereafter commence payment of regular parking fees.
Any vehicle found misusing this exemption package will be permanently removed from the database without the possibility of re-submission of the application.
The exemption allows you to park within the designated white boundary parking bays and exempted vehicles found in violation of the City of Bulawayo (Clamping and Tow Away) By-laws will be dealt with as per the By-Laws.
</blockquote>
Those who are eligible to be able to register for the exemption package must provide a national identity card, proof of residence in Bulawayo, a valid driver’s licence and a motor vehicle registration book in the name of the eligible senior citizen.
In addition, the vehicle registration must not be less than three months from 15 January 2024.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Pindula News

Bulawayo Council Waives Parking Fees For Those Over 70

Tendy Three Investments (TTI), the company that manages parking in Bulawayo’s central business district (CBD), says it has fired over 200 employees for clamping motorists indiscriminately and violating company policies.
TTI managing director Lizwe Mabuza told the <a href="https://www.chronicle.co.zw/tti-fires-200-employees-for-harassing-motorists-over-clamping/">Chronicle</a> that they received complaints from motorists who said they were harassed by TTI employees and clamped for outstanding tickets of as little as US$5 which he said is against the company’s policy.
Mabuza asserted that TTI has zero tolerance for non-compliance to procedures by its employees, adding that every employee knows what constitutes an offence and what does not. Said Mabuza:
<blockquote>
The position is very clear, a motorist owing anything below US$5 cannot be clamped.
The system easily picks that up once the customer comes to our offices for payment and once that is picked, we do not hesitate to relieve such an employee.
Why should we keep employees who keep on tarnishing our image, in fact to date since we started operating here, we have relieved over 200 employees of duty.
We get a lot of complaints against our employees especially the enforcers, those who do the clamping, but not every complaint is genuine.
Naturally, a motorist who has been clamped gets angry and as a means of trying to create a pure self, will want to accuse our employee of harassment and all sorts of allegations, while we listen we also look at the authenticity of those claims and in most cases, the employee would have done justice to duty.
</blockquote>
In November 2023, the Local Government and Public Works Minister, Winston Chitando promulgated Statutory Instrument 220 of 2023 which approved Bulawayo’s 2023 clamping and tow-away by-laws.
The regulations gave TTI authority to ticket any motorist that drives or parks a vehicle without a valid licence disc within the city.
The by-laws also made it mandatory for all public service vehicles to have litter bins. According to Item 4, part 1 of the by-laws:
<blockquote>
… any authorised person may, if he or she has reason to believe that a violation of traffic by-laws referred to in the Schedule has been committed— (a) immobilise or cause such vehicle to be immobilised by way of a wheel clamp; and (b) if the motor vehicle has not been clamped and the relevant charges incidental thereto paid, subsequently remove and tow away the motor vehicle to a secure compound after a period of at least two hours has elapsed: Provided that a motor vehicle shall be clamped simultaneously with the issuance of a traffic ticket for the violation of the by-laws; and (c) in the case of either a co-operating or first-time offender, an authorised person may escort the offender to a secure compound with the owner or driver of the offending vehicle driving. An authorised person, provided is licensed according to the Road Traffic Act (Chapter 13:11), may drive an impounded vehicle to the storage compound at a cost equivalent to that of tow fees.
</blockquote>
Vehicle clamping in Zimbabwe is contentious and residents have taken local authorities to court over the issue.
In May 2022, the Bulawayo Progressive Residents Association (BPRA) argued <a href="https://www.newsday.co.zw/local-news/article/2713/motorists-bemoan-rampant-car-clamping">that TTI was unnecessarily clamping cars</a>, instilling fear in motorists.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Bulawayo Parking Company Boss Says 200 Marshals Fired For Indiscriminate Wheel Clamping

Tendy Three Investments (TTI), the company which manages parking in Bulawayo’s central business district, (CBD), has reduced its daily parking fees by 50 per cent from US$8 per day to US$4 in response to concerns raised by motorists in the city.
TTI executive chairperson and director Lizwe Mabuza confirmed the reduction of the fees to the <a href="https://www.chronicle.co.zw/watch-tti-slashes-parking-fees/">Chronicle</a>. He said:
<blockquote>
The reduction was necessitated by engagements, we had with the business community. They complained that the fees were exorbitant.
The fact that our economy is largely informal you have a number of people now using their backyards in the city centre and sanitary lanes for parking to evade paying parking fees.
We reviewed our packages targeting motorists who spend the better part of the day in town.
</blockquote>
Bulawayo City Council communications manager Nesisa Mpofu was quoted as saying:
<blockquote>
The daily package is in line with the monthly package that was rolled out more than two months ago.
It offers the same level of discount such as a 55 per cent discount to those who park in the city centre for the whole day.
In essence, it is focused on people doing business in town and are not able to pay US$90 per month, but are able to pay US$4 on a daily basis.
Parking is still US$1 per hour for casual patrons such as people spending a few hours in the city centre.
This is benchmarked to other cities such as Harare, Mutare, Beitbridge, and Gweru and so on.
</blockquote>
Bulawayo Urban Residents Association (BURA) chairperson Winos Dube said they welcomed the slashing of the parking fees.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Bulawayo Parking Company, TTI, Slashes Parking

Bulawayo City Council has warned motorists who evade paying parking fees by removing wheel clamps from their vehicles that they risk being jailed.
This was said by Bulawayo City Council Acting Senior Security Traffic Officer, Ndumiso Ndlovu, in an interview with <a href="https://cite.org.zw/jail-sentence-for-motorists-who-illegally-remove-clamps-from-their-vehicles/">CITE</a>.
Ndlovu was speaking on the progress of the city parking system, which is being implemented by Tendy Three Investments (TTI).
TTI is set to effect new parking packages on 01 June 2023. The packages come in three categories, Silver package pegged at US$30 per week, Gold Package pegged at US$60 per fortnight and US$90 per month.
Ndlovu acknowledged that there are instances where clamped motorists remove the clamps from their cars and drive off. He said:
<blockquote>
That is a very serious offence that one can be reported to the police. According to the city by-laws, one can be jailed for up to a year or can be fined up to US$50 or both.
… As a council, we are selling parking time. As such we have demarcated and clearly marked parking bays with white boundary lines which are either broken or solid.
The ones demarcated with yellow lines are totally different and you have to fall into specific categories to park there. 
These are taxi bays, offloading bays, cyclist bays, ambulance, etc.
However, by practice, we do not clamp any vehicles where parking bays are not clear.
The challenge comes up when you avoid the demarcated bays and park elsewhere.
</blockquote>
BCC parking project manager, Vusisizwe Sibanda, said that according to the city by-laws, motorists should pay first before leaving their cars. He added:
<blockquote>
At the beginning of June, we are introducing a system where we are saying for the first five hours if you have not paid you will not get clamped.
It is only after you have accumulated five hours that you will get clamped. This will benefit those who would have forgotten to pay.
Accumulation of a debt of five dollars is quite justifiable for attracting a fine.
The penalty would be clamping fee for $10, a fine of $10 and the amount that you would be owing for parking.
</blockquote>
TTI chairman, Lizwe Mabuza, said they have improved their system to make it more convenient for motorists. He said:
<blockquote>
We have made changes to our systems. The system we have now is such that when the marshals print a ticket for you it will show the time you have paid, when it will expire and underneath it will show if you have arrears.
These can be debts dating as far back as you have accumulated them. If the information is not very clear to you, you can ask for a detailed printout which will show the amount of time you parked and the location.
</blockquote>
More: <a href="https://zero.pindula.co.zw/">Pindula News</a>

Motorists Who Illegally Remove Wheel Clamps Risk Imprisonment

Tendy Three Investments (TTI), the company managing the Bulawayo City Council (BCC)’s vehicle parking system, has been accused of unfair labour practices by some of its former employees who claim they were dismissed without terminal benefits, among other grievances.
TTI former employees who spoke to Pindula News allege that the company terminated their contracts without giving reasons and were denied their terminal benefits. They also accuse the company of nepotism in employing marshalls.
One of the aggrieved former employees who spoke to this publication on condition of anonymity said:
<blockquote>
TTI terminated employees that worked from February to November [2022] and said they were not entitled to any benefits.
The company said at first we were working for a South African Company that was using Quick Park and it took everything to South Africa including the employees’ contracts. Smart Park, which is originally owned by TTI started in August.
</blockquote>
The former TTI employee said despite signing contracts, they were verbally dismissed, with the company saying it was not in a position to renew the contracts, but did not give reasons for the move.
Another TTI former employee who also asked not to be identified for this report said he worked for the company from March to November 2022. He said:
<blockquote>
The thing is as for me I worked for the company from March 2022 to November 2022. They had told us that prior to terminating our contracts, we will be given two weeks’ notice, which we did not get.
We woke up going to work as usual, only to be told to remove our jackets and get to their offices by Fidelity. We sat there for almost two hours before being attended to.
When [the human resources manager] came she told us they were terminating the contracts and most of those whose contracts were terminated are the pioneers.
</blockquote>
He said they started demanding an explanation from the company’s management, but were moved from pillar to post. Added the ex-worker:
<blockquote>
The [managing director] told us to engage the human resources manager but she said she was waiting for the accountant.
The accountant claimed she was waiting for HR to give her their names. This continued until the human resources manager went on maternity leave, leaving Melissa [Mabeza] acting in her capacity.
That was when the story changed to “you are not entitled to any benefits”.
</blockquote>
<h2>Not entitled to benefits</h2>
The former TTI employee added that they kept on pushing the company’s management for an explanation, saying from their response, it seemed as if they had worked for two different companies. He said:
<blockquote>
We kept on pressing because we wanted to know why she said a person is entitled to benefits if he or she has worked for 9 months. She said the first three months were probation.
During the other months, we were using the EDO system which was the tagging system and Quick Park took back their gadgets and introduced the Smart Park which is being used now.
It looks like we were working for two companies because when we asked for contracts we signed in March when we started working for TTI, she said the contracts were taken by the South African company.
</blockquote>
Another issue that was raised by the former employees was deductions from their salaries meant for their National Social Security Authority (NSSA) contributions. Said another former employee:
<blockquote>
The other thing on my payslip – NSSA has been deducting money but when I went to check with NSSA, I discovered that I was registered in September. So now I wonder where my money was going all along.
</blockquote>
<h2>Baseless Allegations</h2>
Mabeza, however, denied allegations of unfair labour practices, saying they always give their employees two weeks’ notice before terminating their contracts. She told Pindula News:
<blockquote>
Our employee contracts are not terminated without notice. We give them a week’s notice. When we did not give them notice, it was during the festive season.
We did not terminate the contracts and we then gave them one-month contracts so that we can evaluate their performance again.
We have never terminated contracts without notice only to those who come for hearings and are found wanting that’s when we terminate contracts.
</blockquote>
Mabeza also claimed that TTI has been up to date with NSSA contributions and where there are delays, it is not their fault. She said:
<blockquote>
With NSSA, we are up to date with our payments but they are the ones responsible for updating our employees in their system though I’m not blaming them.
We have a fixed-term contract so we have people coming in and out frequently so the updating part might take long.
</blockquote>
She said was it preposterous to accuse TTI of nepotism in the hiring of marshalls saying all employees are engaged on merit. Said Mabeza:
<blockquote>
There is no favouritism or nepotism at TTI as most of our employees are not related to anyone in the company.
… It is highly expected to have complaints when people don’t have their contracts renewed because of their performance.
They don’t see where they lack and how they should improve because when we don’t renew a contract at that moment we are simply saying ‘go and evaluate yourself and you can re-apply’.
As a company, we have even reduced the number of qualifications and requirements to accommodate everyone.
</blockquote>
However, the former TTI employee believes their contracts were terminated because they always fought “oppression”.
He said the contracts were terminated when they had held a workers’ committee meeting.

Former TTI Employees Accuse Company Of Unfair Labour Practices, Nepotism

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