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Telecel Zimbabwe employees have declared incapacitation saying the company’s management’s failure to find a solution to the challenges facing the firm has reduced them to destitutes.
Speaking on behalf of workers, Business, Communications and Allied Workers Union of Zimbabwe secretary-general David Mhambare said:
<blockquote>
We are worried as a union because workers have been reduced to destitutes as management has failed to find solutions to the challenges bedevilling the company.
Workers are resigning in numbers and most have resorted to resigning and signing six-month contracts so that they get terminal benefits and pensions from Zimnat.
</blockquote>
Mambare said the lowest-paid Telecel employee was getting ZWL$70 000 plus US$100 transport, which is paid weekly. He added:
<blockquote>
The salaries are not economic and are meaningless in light of the current hyperinflation environment.
</blockquote>
In a letter copied to the Allied Workers Union by a member of the workers’ committee, Telecel employees said they are financially incapacitated to continue reporting for work. The letter reads in part:
<blockquote>
This letter serves to advise that with effect from June 8, employees will not be able to report for duty as they have stated that they no longer have transport money and have fallen into serious arrears as there is no salary being paid.
They regret to advise that they have exhausted all avenues for borrowing money for transport and basic living expenses.
Staff are stating that, until remuneration issues have been resolved, they cannot afford to come to work.
Staff regrets to state the fact that, as much as they have been very loyal to the company, and continue to report for work religiously using borrowed funds, they are in a very deep financial crisis.
</blockquote>
In <a href="https://news.pindula.co.zw/2022/06/23/telecel-zimbabwe-workers-declare-incapacitation/">June 2022, Telecel employees embarked on a strike</a> in protest over low salaries.
The workers claimed incapacitation and also complained about Telecel’s failure to remit their medical aid and funeral policy contributions despite deducting the money from them.
At the time, Mhambare claimed that most of the company’s workers’ salaries were below ZWL$35 000.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Pindula News

Telecel Zimbabwe Employees Declare Incapacitation

Telecel Zimbabwe has dismissed reports that there are threats to its operating licence. Pindula News presents the mobile network operator’s statement:
<blockquote>
<h2>Telecel Zimbabwe Network Challenges</h2>
Telecel Zimbabwe would like to draw the publics attention to the current network challenges that it has been experiencing intermittently. At the moment, customers are failing to make voice calls and at times access data services. 
This is due to expired software on the main Mobile Switching Controller (MSC). The software has since been renewed. However, the network is still having call control rejections. 
The Company is working in close co-operation with the vendor Huawei, to rectify the challenge and we are confident of resolution in the shortest possible time. We would like to assure all stakeholders that there is no Regulatory threat to the operating license and we expect normal services to resume as soon as the technical challenge is rectified. We are appealing to our valued subscribers to bear with us during this period.
Issued on behalf of Telecel Zimbabwe by Zitha Dube, 
Public Relations Officer 
148 Seke Road, Graniteside, Harare. 
Tel 04-748321, 073 3 436 060 E-mail: zdube@telecelzim.co.zw Person: Zitha Dube 
</blockquote>
<h2>More: <a href="https://news.pindula.co.zw/">Pindula News</a></h2>

"There Is No Regulatory Threat To The Operating License" - Telecel Zimbabwe

Local mobile network operator, Telecel, have announced that they will be reviewing their tariffs on the 11th of this month. In a statement, Telecel said: 
<blockquote>
To our valued subscribers, please be advised we will be reviewing our bundle prices on the 11th of December 2021.
<img alt="Image" decoding="async" src="https://pbs.twimg.com/media/FGJOnEsXwAMRwwv?format=jpg&amp;name=900x900"/>
</blockquote>
The review comes after other local mobile network operators, NetOne and Econet Wireless, had also reviewed their tariffs.
<h2>More: <a href="https://news.pindula.co.zw/">Pindula News</a></h2>

Telecel Announce Tariff Review

Telecel has blamed its glaring woes on the lack of adequate funding at the right time, Newsday reports. Speaking to the publication the company said:
<blockquote>Like all other local organisations, <a href="https://www.pindula.co.zw/Telecel_Zimbabwe">Telecel Zimbabwe</a>’s operations have been affected by a host of factors, both macro and micro economic, but attributed mainly to limited funding for the company over a long period of time, in the face of challenging economic conditions in Zimbabwe.
Specifically, rapid depreciation of the local currency and the levels of tariffs increases approved, which continue to lag behind inflation, have affected the ability to meet the foreign currency-denominated obligations, especially spares for equipment and service level agreements and support</blockquote>
Telecel which is 60% owned by the government, <a href="https://news.pindula.co.zw/2020/01/16/telecel-on-the-brink-of-total-collapse/">is failing to replace sim cards and fix the servers that reportedly went down last month</a> among other problems.
More: <a href="https://www.newsday.co.zw/2020/01/limited-funding-chokes-telecel-zimbabwe/">Newsday</a>.

Limited Funding Over A Long Period Of Time Behind Telecel's Problems

Zimbabwe’s third-largest mobile network operator (MNO), <a href="https://www.pindula.co.zw/Telecel_Zimbabwe" rel="noopener noreferrer" target="_blank">Telecel Zimbabwe</a> has appealed to the government to ensure a dedicated power line to its Switching Centres to avoid power cuts which are detrimental to its operations.
In a statement on Friday, the company also pleaded with authorities to ensure that tariffs are adjusted in line with inflation. The statement read in part:
<blockquote>Telecel is in advanced discussions with the national power authorities and government officials in the Energy Ministry to ensure a dedicated power line to our Switching Centres, and in addition, the company is investing in alternative power solutions such as Tesla solar batteries for its base stations.
The company and other industry stakeholders continue to engage all the relevant authorities to ensure that the tariffs are adjusted in line with the cost-movement of other basic operational costs.</blockquote>
<h4>More: <a href="https://zimmorningpost.com/telecel-appeals-for-tariffs-adjustment-dedicated-power-line-as-company-faces-collapse/" rel="noopener noreferrer" target="_blank">Zim Morning Post</a></h4>

Telecel Zimbabwe Pushes For Tariff Adjustments

<blockquote>Telecel Zimbabwe (Pvt) Ltd would like to assure all its stakeholders and customers, that while the Company is facing some challenges, the Company continues to offer quality service to its customers.
Plans are underway to address the issue of recapitalisation and in this regard, a 5 Year Strategic Plan has already been formulated and adopted.
The business continues to focus on ensuring that it offers the most affordable service to its customers in light of the depressed consumer disposable incomes and would like to thank its valued customers for the continued support in the face of these trying operating conditions.</blockquote>

Telecel Dismisses Claims It Is On The Verge Of Collapse {Full Text}

Mobile phone service provider , Telecel Zimbabwe said it will inject US$540 million into its operations over the next five years to improve service to its subscribers.
Telecel chief executive Mrs Angeline Vere revealed the plan during a familiarisation tour by the Parliamentary Portfolio Committee on Information Communication Technology and Courier Services yesterday. The committee wanted to understand the operations of the mobile network operator, its operational challenges and how Government could assist it in overcoming them. Said Vere:
<blockquote>Telecel is looking at a five-year investment plan, in total we are looking at US$540 million spread over five years with the biggest investment in the first two years. The investment will bring the network into the modern era. We will have 4G which will assist a lot of businesses in Zimbabwe. We are looking at giving a smart service to the generality of Zimbabweans through that investment, so our customers out there should expect a very modern network.</blockquote>
Vere said they were being affected by the shortages of foreign currency to import equipment and to procure fuel.
More: <a href="https://www.herald.co.zw/telecel-to-improve-services/">Herald</a>

Telecel To Invest US$540 Million In 5 Years To Improve Services

Telecel Zimbabwe is seeking $200 million from investors in order to revive its operations. Telecel is the smallest mobile network operator with 1.8 million active subscribers. This number is bot very impressive considering that the company has 4.6 million total subscribers. The Government owns 60 percent of Telecel Zimbabwe, with the remaining 40 percent owned by the Empowerment Consortium.
Minister for Information, Communication and Technology and Courier Services Supa Mandiwanzira told a Telecel briefing on Wednesday
<blockquote>At this stage, negotiations and discussions are ongoing with financiers for an investment of $200 million to kick start the Telecel project, that is the project going forward with the government as the major shareholder. More details of the funding will be communicated in due course</blockquote>
More:<a href="http://source.co.zw/2017/05/telecel-zimbabwe-seeks-200mln-reboot/"> The Source</a>

Telecel Zim looking for $200m loan to revive its operations

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