Business Unit Manager x2 (Harare)

Vehicle Sales Consultant - JAC (Harare)

Vehicle Sales Consultant – DONG FENG (Harare)

Vehicle Sales Consultant – BAIC (Harare)

Spray Painter (Harare)

Motor Vehicle Panel Beater (Harare)

Team Leaders x7

Billing Supervisor (Harare)

Sales Representative (Harare)

Auto Electrician: Artisan (Chipinge)

Sales Representatives (Harare)

Director Human Resource (Mutare)

Assistant Batch Plant Operator (Harare)

Legal & Compliance Manager (Harare)

Processes Analyst (Harare)

Finance Manager Corporate (Harare)

Information Communications Technology, Postal, and Courier Services Minister Tatenda Mavetera has distanced herself from a statement posted on her LinkedIn page, which claimed that WhatsApp group administrators would be required to obtain government licenses.
The statement, which went viral last week, outlined that WhatsApp group administrators would need to secure licenses and appoint data protection officers. Reads the statement:
<blockquote>
The time is ticking for organisations that collect first-party data, as you are required by law to have a data protection licence and the licence fees range from US$50 to US$2500.
Furthermore, a data protection officer (DPO) who is trained and certified by POTRAZ should be appointed by such a licensee and the appointment should be communicated to POTRAZ.
Even churches that collect personal data ought to have such a licensee and appoint a DPO. WhatsApp group admins are not spared too, if your groups are meant for business, you should as well get a licence. Failure to comply attracts penalties.
</blockquote>
However, in a post on X on Saturday, Mavetera labelled the viral LinkedIn post as “malicious fake news,” saying this requirement is not applicable to players who do not collect and process Personally Identifiable Information (PII) for commercial or business use. Wrote Mavetera:
<blockquote>
False claim of USD 2500 penalties for WhatsApp Group Administrators
I would like distance myself from the malicious fake news of intentions by government to licence or penalise WhatsApp Groups or Administrators of any social media platform/s USD 2500.
This claim is not applicable especially to players who do not collect and process Personally Identifiable Information (PII) for commercial or business use.
Personally identifiable information (PII) is any type of data that can be used to identify someone, from their name and address to their phone number, passport information and I.D. number.
The public is encouraged to disregard this notice with the uttermost discontent it deserves as it is inconsistent with our legal provisions as espoused in Statutory Instrument (SI) 155 of the 2024 Cyber and Data Protection (Licencing of Data Controllers and Appointment of Data Protection Officers) Regulations.
On my LinkedIn post, I never expressed any intentions to licence or penalise WhatsApp groups or Administrators of any social media platform/s which do not collect and process (Personally Identifiable Information (PII) for commercial or business use.
I wish to assure the public of the government’s commitment through the Ministry of Information Communication Technology Postal and Courier Services to accelerate cyber and data democratisation and security to ensure that No One and No Place is Left Offline.
This is in line with our overarching mandate to the constitution to promote access to information for all in a safe and secure environment.
</blockquote>
Journalist Hopewell Chin’ono then asked Mavetera whether she was implying that the LinkedIn account which posted the controversial statement did not belong to her. In response, Mavetera said:
<blockquote>
Read today’s post. Please read SI 155 of 2024. If you have any questions I will do a presser when I’m back in Zimbabwe. Just in case more clarity is sought.
</blockquote>
Chin’ono expressed dissatisfaction with the response, suggesting that Mavetera should have a professional communications officer to ensure that policy matters are communicated clearly and accurately. He wrote:
<blockquote>
So don’t say it was a false claim; you said it, but you are now coming back with clarification. 
When you say it was false, you insinuate that the media lied when, in fact, it was you who put out the wrong information.
My advice is to have a professional communications officer; they are trained for that kind of work.
You can’t be walking back on your statements when you are a cabinet minister. 
It embarrasses the government, the country, and the person who appointed you.
You should have said, “I am sorry, I got things wrong, this is the true position.”
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Pindula News

The Minister of ICT said WhatsApp group admins needed licenses, but then said it's fake. WhatsApp groups don't need licenses, only if they collect personal data for business. If an admin shares misinformation, they should clarify. The Minister should have clear communication.

Mavetera Backtracks On WhatsApp Group Licensing Policy, Calls Her Statement "Malicious Fake News"

A local Information Technology (IT) expert has criticised Zimbabwe’s new policy requiring WhatsApp group administrators to obtain licenses and appoint data protection officers, describing it as misguided and overly broad.
The licensing scheme, introduced by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), was presented during a recent breakfast meeting hosted by the authority.
Under the new policy, WhatsApp group administrators will be required to pay fees ranging from US$50 to US$2,500, depending on the type of group they manage.
The government has justified the policy, stating that its primary goal is to enhance data security and privacy for all citizens.
However, critics argue that the policy could create unnecessary hurdles for group administrators and hinder free communication on the platform.
Information Communications Technology, Postal, and Courier Services Minister, Tatenda Mavetera, defended the initiative in a recent LinkedIn post, saying:
<blockquote>
The time is ticking for organisations that collect first-party data, as you are required by law to have a data protection licence and the licence fees range from US$50 to US$2500.
Furthermore, a data protection officer (DPO) who is trained and certified by POTRAZ should be appointed by such a licensee and the appointment should be communicated to POTRAZ.
Even churches that collect personal data ought to have such a licensee and appoint a DPO. WhatsApp group admins are not spared too, if your groups are meant for business, you should as well get a licence. Failure to comply attracts penalties.
</blockquote>
The policy is based on Zimbabwe’s Cyber and Data Protection Act, which defines personal data as any information that can directly or indirectly identify an individual.
Given that WhatsApp group administrators have access to members’ phone numbers, the government argues that these groups should fall under the scope of data protection regulations.
However, IT expert Christopher Musodza contends that the government’s approach is misguided and lacks clarity. Said Musodza (via <a href="https://cite.org.zw/tech-expert-calls-out-misguided-whatsapp-licensing-policy/">CITE</a>):
<blockquote>
If we go by what she said, then it is very sad for Zimbabwe to treat WhatsApp group administrators, or WhatsApp group platforms and churches broadly like that.
You can’t put everyone in the same bracket. You can’t say a telecommunication provider that has all the data that they store.
And also talk in the same vein even the hospitals that have sensitive information like people’s health records and including churches in that category it would not make sense. So we need to have those regulations in place first.
</blockquote>
Musodza argued that the definitions within the Cyber and Data Protection Act are too broad, which he believes creates significant ambiguity and poses practical challenges. He said:
<blockquote>
The definitions in our Cyber and Data Protection Act are broad when it comes to data processors and data controllers.
The definition can indeed stretch to anyone who collects data. Be it for a workshop, data attendance register, be it a church, be it any organisation can fit into that definition.
I had hoped that POTRAZ as the data protection authority as a statutory designated data protection authority would set out guidelines or standards in terms of who fits into that category.
This is in terms of numbers, capacity or type of business. It is not practical for you to have a law that includes everyone.
In other countries or jurisdictions, they would have guidelines to say such and such organisation or such many records and so forth is required to have data protection officer and also required to be licenced by the data protection authority who is POTRAZ in our case.
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

A tech expert in Zimbabwe thinks the new law for WhatsApp group admins is not a good idea. The law requires admins to get licenses and appoint data protection officers. The fees for licenses can be from $50 to $2,500. People argue that this law could make it harder for admins to run their groups freely. The government says the law is to protect people's data. But the expert says the law is too broad and doesn't make sense. He thinks the rules should be clearer and not affect everyone the same way.

IT Expert Slams Zimbabwe’s New WhatsApp Group Licensing Policy

Zimbabwe’s Post and Telecommunications Regulatory Authority (POTRAZ) now mandates that administrators of WhatsApp groups within the country must secure a license to operate.
The licensing fees vary from $50 to US$2,500, depending on the nature of the WhatsApp group, as part of a new regulatory framework introduced by POTRAZ.
The government has justified this move as necessary for strengthening data security and privacy protections for Zimbabwean citizens.
Information Communications Technology Minister Tatenda Mavetera confirmed that all WhatsApp group administrators will soon be required to register with POTRAZ and obtain an official license.
In addition to the licensing requirement, administrators must also appoint a Data Protection Officer (DPO), who must be trained and certified by POTRAZ to ensure compliance with Zimbabwe’s Data Protection Act.
Mavetera said the move is aimed at enforcing the Data Protection Act, which governs the handling of personal data, including phone numbers shared within WhatsApp groups.
The new requirements will impact not just businesses, but also community organizations, churches, and any other groups that collect and manage personal data through WhatsApp. Said Mavetera:
<blockquote>
The time is ticking for organisations that collect first-party data, as you are required by law to have a data protection licence and the license fees range from $50 to $2500.
Furthermore, a data protection officer(DPO) who is trained and certified by POTRAZ should be appointed by such a licensee and the appointment should be communicated to POTRAZ.
Even churches that collect personal data ought to have such a licence and appoint a DPO.
Whatsapp group admins are not spared too, if your groups are meant for business, you should as well obtain a licence. Failure to comply attracts penalties.
</blockquote>
The fees are structured in four tiers:
Tier 1: For groups with a minimum of 50 and a maximum of 1,000 people, the annual fee is $50, with no application fee.
Tier 2: For groups with 1,001 to 100,000 people, the annual fee is $300, and an application fee of $30 applies.
Tier 3: For groups with 100,001 to 500,000 people, the annual fee is $500, with a $30 application fee.
Tier 4: For groups with more than 500,000 people, the annual fee is $2,500, with a $30 application fee.
The law right now says “personal, family or household affairs” are exempt from licensing. 
Also exempt are law enforcement and journalistic, historical or archival purposes.
Responding to Mavetera, Chipo Sibongile Mapungwana, said the regulations will further impoverish Zimbabweans. She wrote:
<blockquote>
Good day, Minister. Zimbabwe people are getting more and more impoverished. How does your Ministry justify licensing WhatsApp groups that are meant to keep family members in the loop and business people, staff members etc communicating with each other or clubs and churches sending messages to their members?
We are the worst-taxed nation in the region, and your Ministry and POTRAZ want to add Whatsapp group fees to overburdened citizens.
In what other country are WhatsApp group made to pay a license?
This is not a Citizen friendly regulation and it will just anger people against your Ministry and POTRAZ…
It seems that the ICT Ministry and POTRAZ want to make billions of dollars yearly from poor Zimbabweans.
We are taxed by the Ministry of Finance for every transaction we make, we are taxed by shops, we pay exorbitant data fees, and Vehicle and ZBC licences and taxed by ZIMRA.
Now your Ministry wants to make us pay for WhatsApp Groups?
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

WhatsApp group admins in Zimbabwe now need a license to operate. The government says it will help protect people's data and privacy. The fees for the license depend on the size of the group, ranging from $50 to $2,500. Administrators also need to appoint a Data Protection Officer who is trained by POTRAZ. Businesses, community organizations, and churches must comply with these new rules. The fees are structured in tiers based on the number of people in the group. Some activities like personal or family affairs are exempt. However, some people believe these regulations will make life harder for Zimbabweans.

WhatsApp Group Admins Now Require Data Protection Licence In Zimbabwe

Aura Group has announced that it is now an officially licensed reseller of Starlink, the satellite internet service developed by SpaceX.
On Monday, September 16, Aura Group Chief Executive Officer Samuelle Dimairho revealed that an official launch event for the service is scheduled for September 24, 2024. Said Dimairho:
<blockquote>
Aura Group is proud to announce that we are now an officially licensed Reseller of Starlink, delivering high-speed, low-latency internet solutions to Zimbabwean businesses and institutions. Committed to enhancing connectivity and supporting technological growth, we deliver reliable internet services across various sectors.
We offer priority data, giving customers network precedence and consistently faster speeds. Additionally, customers on our priority plans will benefit from 24/7 prioritized support and a publicly routable IPv4 address.
We are excited to lead this technological shift, empowering Zimbabwean businesses to thrive in the digital economy. An official launch event for the service will take place on 24 September 2024.
</blockquote>
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) issued two licenses to Starlink Zimbabwe (Pvt) Ltd on September 6, 2024: a telecommunications license for network services and a national Internet Services Provider license.
These licenses enable Starlink to offer Internet services across Zimbabwe using its Low Earth Orbit (LEO) satellite network.
POTRAZ has also warned that selling or distributing Starlink user terminals without appropriate authorisation and clearance is a criminal offence.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Aura Group, a local company, is now an official reseller of Starlink, a satellite internet service. They will provide fast and reliable internet to businesses and institutions in Zimbabwe. They will offer priority data and support, as well as an official launch event on September 24, 2024. Starlink has received licenses to operate in Zimbabwe and will use its satellite network to provide internet services. It is important to have proper authorization to sell or distribute Starlink terminals. This partnership will help Zimbabwean businesses thrive in the digital economy.

Local Company Aura, Becomes Official Reseller Of Starlink

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has clarified the licensing of internet service providers (ISPs) in the country, including those partnering with Starlink.
Speaking to <a href="https://www.herald.co.zw/potraz-has-no-starlink-sole-exclusivity-licences/">The Herald</a>, POTRAZ Director-General Gift Machengete said the regulatory body has issued several ISP licenses to both prospective and existing operators, and none of these licenses carry sole or exclusive rights to partner with Starlink.
This appears to contradict a previous announcement made by President Emmerson Mnangagwa on May 25th, where he stated that IMC Communications, which is linked to businessman Wicknell Chivayo, had been approved as the “sole and exclusive local partner” for Starlink in Zimbabwe.
Machengete’s comments suggest that the President’s statement may have been inaccurate or incomplete, as POTRAZ has not granted any ISP an exclusive partnership with Starlink. Said Machengete:
<blockquote>
POTRAZ has over the years granted licences to ISPs such as DFA Zimbabwe, ZOL, Utande, Powertel, Liquid Intelligent and TelOne, among others.
Machengete asserted that none of the ISPs holds a licence with sole or exclusivity rights for any internet services because that would violate the country’s competition laws. He said:
An ISP licence is an internet service provider’s licence. Several others already have the licences.
In our licence categories, we have no licences for exclusivity. Our licences are not technology-specific, in this case, the service that we are licensing is internet service provision.
This means that anyone who has our licence, if it is an ISP, that person can go to Starlink, that person can go to Liquid, that person can use any technology.
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ said no one has exclusive rights to partner with Starlink in Zimbabwe. The President's statement about IMC Communications being the sole partner may be wrong. POTRAZ has given licenses to many ISPs, not just IMC Communications. No ISP has the exclusive right to work with Starlink. The licenses are for providing internet services, not specific technologies. This means anyone with a license can work with Starlink or other internet providers. The licenses follow competition laws in Zimbabwe.

POTRAZ Denies Chivayo's IMC Communications Has Exclusive Rights To Partner Starlink

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has approved the application by IMC Communications.
In an interview with <a href="https://www.herald.co.zw/potraz-approves-imcs-internet-service-license/">The Herald</a> on Thursday, IMC Managing Director Denny Marandure said Zimbabwe was now “set to witness a mammoth digital revolution” after the company was officially granted the ISP (Internet Service Provider) operating license. Said Marandure:
<blockquote>
Competition is healthy, and IMC will no doubt increase competition and innovation in the Zimbabwe internet market, which should lead to lower prices and better quality for consumers.
This is no doubt a game changer for customers where other internet solutions are either unattainable or cost-prohibitive.
IMC is poised to tap into new technologies that will revolutionise our economy and align with the President’s goal of Vision 2030 of making reliable connectivity accessible to every person in Zimbabwe and embracing a digital future that leaves no one and no place behind.
This now allows IMC to play its part in helping realise this vision.
Our service offering will leverage cutting-edge satellite technology and prioritise customer satisfaction to bridge the digital divide, providing equal opportunities to all and making sure we leave no one behind.
</blockquote>
POTRAZ Director General Gift Machengete confirmed that the regulator had approved the application by IMC Communications for the ISP licence.
The Herald reported sources as saying IMC has paid a one-time permit fee of US$575,000 to operate in Zimbabwe.
In addition, IMC will be required to pay an annual licensing fee equivalent to 2% of its gross turnover, as well as a 1.5% universal services fund (USF) contribution based on its total revenue.
POTRAZ is said to be in the advanced stages of processing a license application for Starlink after the company paid the initial application fees.
NOTE: The original report made by the government-controlled publisher has inexplicably been removed from their website.
The article has been updated to clarify that IMC, which has been linked to ZANU PF donor and ex-convict Wicknell Chivayo, has not in fact partnered with US billionaire Elon Musk’s Starlink satellite internet service.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

The government of Zimbabwe has given permission to a company called IMC to provide internet services in the country. IMC will work with Elon Musk's Starlink to bring better internet to Zimbabwe. This partnership will bring more competition and innovation to the internet market, leading to lower prices and better quality for customers. IMC will use new technology to help bridge the digital divide in Zimbabwe and support the country's goal of reliable connectivity for everyone by 2030. IMC has paid a fee of US$575,000 to operate in Zimbabwe and will also pay yearly fees based on its revenue. Starlink is also in the process of getting a license to operate in Zimbabwe.

POTRAZ Approves Starlink Partner, IMC's Internet Service Licence Application

Social media site Facebook, as well as betting and pornographic sites, are the leading websites that are visited by Zimbabweans on the internet.
In contrast, in other countries like Mauritius, the leading websites visited by the people are research-linked sites.
This was said by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) CIRT and Enforcement Deputy Director, Evidence Mazhindu during an interview with<a href="https://x.com/ZiFMStereo/status/1803720951361614020"> ZiFM Stereo</a> in Gweru.
Mazhindu was speaking on the sidelines of a Sensitisation and Awareness Workshop on the Cyber and Data Protection Act. He said:
<blockquote>
Mauritius has the highest security posture in Africa. Zimbabwe, we are currently number eight but we are improving with all the Government initiatives.
The top 10 websites that Zimbabweans use and the top 10 websites that the Mauritians use, if you notice Mauritius, their top 10 websites, two of them are research-based.
Our top 10 sites in Zimbabwe right now, if you Google, it’s betting, it’s pornography, it’s Facebook. Where are we going?
We need to have a lot of research grants where these (young) guys have time and resources to work and research. An idle mind is the Devil’s workshop.
We need a lot of research grants for such talented students, we need a lot of practical channels and conduits where they can contribute to national efforts, Government efforts and educational efforts as well.
</blockquote>
Driven by economic hardships, many Zimbabweans, especially the young and unemployed, are seeking additional income through activities like sports betting and gambling.
The popularity of mobile betting and improved internet access has also contributed to the growth of the sports betting market in Zimbabwe, making it more accessible and convenient.
Meanwhile, decades of studies have shown that porn has negative side effects on people’s sexual and mental health.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Facebook, Porn And Betting Are The Most Popular Sites Visited By Zimbabweans - POTRAZ

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) says a public notice dated 28 May 2024 and purportedly signed by its Director General Gift Machengete is fake.
In a statement, POTRAZ warned members of the public against generating and peddling fake news. Below is the FAKE statement:
<blockquote>
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) is working flat out on logistics with the Internet service provider Starlink following the unexpected announcement by His Excellency President Emmerson Mnangagwa on Saturday 25 May 2024, that Starlink had duly been given a license to operate in Zimbabwe.
POTRAZ was not aware of the awarding of a license to Starlink and only learned of the development through social media, just like the rest of the citizens of Zimbabwe.
As it stands, POTRAZ is now working in reverse format, where we are drawing up a predated tender document that allows IMC Communications to be the sole supplier of Starlink service in Zimbabwe.
The reverse format also includes drawing up predated documents for IMC Communications, including company registration, names of company directors, security checks, etc.
These processes will then allow IMC Communications to be a regulated Starlink Internet provider. Please bear with us while this process is taking place.
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Warns Individuals Generating And Peddling Fake News

The Postal and Telecommunication and Regulatory Authority of Zimbabwe (POTRAZ) says internet service provider Starlink plans to roll out its service in Zimbabwe during the third quarter of this year.
In an interview with <a href="https://www.herald.co.zw/starlink-to-roll-out-in-third-quarter/">The Herald</a>, POTRAZ director general, Gift Machengete, said satellite services will enable remote parts of the country to access the internet. He said:
<blockquote>
About Starlink, they have indicated in their application that they will roll out service in the third quarter of the year.
That is what they have said. In their application, they will provide backhauling connectivity and they can also enter into commercial arrangements with local players…
Satellite service providers provide high-speed internet services. There will be areas where they will be providing services that have not had the service, like the rural areas, where there is no optic fibre.
</blockquote>
Backhaul refers to the set of copper, fibre, or wireless links that connect the core (or backbone) networks with smaller subnetworks at the network’s edge and these connections allow users to access the internet by connecting to the subnetwork.
The primary role of backhaul is to expand network coverage and facilitate high-speed data transmission.
In an interview with State media at the weekend, Information, Communication and Technology, Postal and Courier Services Minister, Tatenda Mavetera, said:
<blockquote>
There will be better service delivery by the Government — in schools and hospitals, the Government has an opportunity now to provide Internet coverage in remote places at a lower cost.
Tax revenue — increased digital transactions will result in a direct increase in tax revenue for the Government, which, in turn, will result in better service delivery.
</blockquote>
On Saturday, President Emmerson Mnangagwa announced he had approved the licensing of Starlink by POTRAZ to provide advanced internet and related digital processing services in the country through IMC Communications (Pvt) Ltd.
SpaceX, the company that provides Starlink, is owned by South Africa-born American billionaire, Elon Musk.
Starlink is a high-speed internet service designed to offer reliable connectivity in even the most remote locations around the world.
It is currently officially offered in a few African nations, including Nigeria, Mozambique, Zambia, Kenya and Malawi.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Starlink To Roll Out In Third Quarter - POTRAZ

The Minister of Information Communication Technology, Postal and Courier Services Tatenda Mavetera says they are waiting for the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) to complete assessing Starlink’s application to operate in the country, reported <a href="https://www.newsday.co.zw/local-news/article/200026881/potraz-assessing-starlinks-application-mavetera">NewsDay</a>.
Responding to legislators during a question and answer session in Parliament recently, Mavetera said the government welcomes new technologies as they are critical for development. She said:
<blockquote>
We are very much welcome to any other technologies to make sure that we enhance our digital footprint as a country.
For the one that we spoke about, of course, it is a specific question but it is quite an issue that everyone would want to hear about.
Starlink has applied and we are waiting for POTRAZ to finalise the licensing after that we can be able to see it coming through.
Some individuals have been using Starlink besides it not being licenced and several arrests have since been made and offenders have been charged with contravening provisions of the Postal and Telecommunications Act.
</blockquote>
In March, a Victoria Falls-based company, Zambezi Boutique Private Limited was ordered to pay a US$500 fine by a Victoria Falls Magistrate for using Starlink internet services.
The company was charged with contravening the Postal and Telecommunications Act Chapter 12:05 i.e. “possession, control or operate a radio station without a radio station license.”
In February, a Chinese mining company operating in Mashonaland Central Province was fined US$700 for using Starlink.
San He Mining company in Guruve was ordered to pay a US$700 fine by a Bindura Magistrate for contravening the Postal and Telecommunication Act.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Assessing Starlink's Application - Minister Mavetera

Global satellite internet provider, Starlink, has applied to operate in Zimbabwe, the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has confirmed.
Earlier this month, the government of Zimbabwe instructed Starlink to shut down services as it had not been licenced to operate in the country.
Users of the service subsequently received an email from the satellite internet service provider, advising them it had been directed to disable services.
Speaking during a question and answer session on Tuesday at a business function organised by the Ministry of Information Communication Technology (ICTs), Postal and Courier Services on the sidelines of the ongoing 64th edition of the Zimbabwe International Trade Fair (ZITF), POTRAZ director-general Gift Machengete said (<a href="https://www.herald.co.zw/starlink-applies-for-zim-licence/">via The Herald</a>):
<blockquote>
Then, why is Starlink not operating right now? The simple answer is Starlink had not applied and we would be foolish to go then and say come and apply, please.
Now they have come to apply and we are in the process of looking at their application.
We are also a regulator, we need to see how we regulate them. We also have to look at consumer and data protection.
But, currently, we are in the process of looking at their application.
</blockquote>
He admitted that POTRAZ had instructed Starlink to switch off users in Zimbabwe saying they were breaking the law. Said Machengete:
<blockquote>
So, in short, we have not banned them. What we have just done is that those who have been using Starlink terminals were asked to have Starlink switch them off because we cannot allow illegality.
I think they have been switched off and maybe there is some outcry. But, you see those were illegal and they will be regularised when they are licenced.
Let me explain that at POTRAZ we are the licencing authority for telecommunications and we actually have a licencing framework and that framework is a converged framework whereby we check if the technology that you bring is not relevant, it is technology neutral and to reinforce that we already had geostationary satellites.
We already have geostationary satellites licenced so there is no way we would then be blocking Starlink because we are technology-neutral.
</blockquote>
To use Starlink, Zimbabweans were mostly buying the kits from unofficial importers of the kits who brought them in from countries where the service is sold legally (like Mozambique, Zambia, Eswatini etc..).
Depending on the seller, the prices would range from about $600 to $1500. Installing the kit is generally easy and to operate it in Zimbabwe, they set their account to a roaming service.
The price of unlimited internet from Starlink with the roaming is about US $38, which customers would pay to the company directly.
Ultimately, the service was popular in Zimbabwe because the price of an unlimited internet package by the country’s internet providers is at least US$140.
That and the fact that Starlink can work anywhere in the country – even the remotest pockets of the country where people there’s no infrastructure for other types of connectivity.
An estimated 5,000 Starlink terminals are believed to have been brought into Zimbabwe by the time POTRAZ blocked the service in the country.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Starlink Submits Application To Operate In Zimbabwe

The Government has been urged to tighten legislation on the hosting of age-inappropriate content, amid indications that at least 58% of children at the national level are at risk of accessing pornography and harmful content on the internet.
According to <a href="https://www.newsday.co.zw/local-news/article/200025766/tighten-laws-to-control-internet-potraz">NewsDay</a>, the highest visited online sites in Zimbabwe include pornography and betting sites, with children being the most viewers and consumers of adult content.
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) last week released its Child Online Safety Survey (2024).
The survey shows at least 44% of children admitted to have accessed porn intentionally or inadvertently.
According to POTRAZ, this had impacted parenting or guidance to child behaviour due to heavy consumption of improper and harmful content. It said:
<blockquote>
Advocate for tighter legislation regarding the hosting of age-inappropriate content online, particularly sexual content.
POTRAZ through the cyber incident response team, in collaboration with national and international stakeholders, should continuously monitor and restrict the distribution of such content to minors.
Despite the undeniable benefits of internet access, the survey also identified harms that children were exposed to.
</blockquote>
The survey revealed that the main threat to Zimbabwean children online was exposure to sexual content, either intentionally or inadvertently.
44% admitted that they had seen sexual content online at least once, whether messages, images, or videos. Exposure to content instigating hate and violence was prevalent.
Exposure to content instigating hate against certain people or groups (such as tribes, races, religions among others), violence, fake news, consumption of drugs and other illicit substances, and information about committing suicide was also prevalent.
The report also says 13% of children reported that they had experienced cyberbullying at least once in their lives.
POTRAZ made several recommendations to save children from cyber harm. They include enhancing internet access and digital literacy, integrating digital literacy into teacher training, implementing child-centric education programmes, promoting local language digital content, promoting parental involvement, utilising parental control tools and empowering parents with digital literacy.
Parents can play a crucial role in safeguarding their children from online risks by:
<ul>
<li>regularly talk to your child about online safety.</li>
<li>keeping your child’s computer in a common area of the home to monitor their online activity.</li>
<li>installing security software or tools that can help filter inappropriate content, block malicious websites, and protect against cyber threats.</li>
<li>Being aware of all the devices one’s child uses to access the internet.</li>
<li>Encouraging children to share their passwords with their parents.</li>
</ul>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Calls For Tighter Laws On Hosting Of Age-Inappropriate Content

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has set new tariffs for the telecommunications industry in the new Zimbabwe Gold (ZiG) currency.
According to the <a href="https://www.chronicle.co.zw/potraz-sets-new-zig-tariffs/">Chronicle</a>, POTRAZ has set voice tariffs for mobile network operators at ZiG 0.0098 per second with Data now selling at ZiG 0.0928 per megabyte while SMS now costs ZiG 0.1207 per SMS.
The new ZiG tariffs, which were set following a stakeholder engagement meeting convened by POTRAZ in Harare last week, reflect an estimated 80 per cent adjustment in the local tariffs.
The last review of telecommunications tariffs was granted in October 2023 when the exchange rate was ZWL5 600 to US$1.
However, by the end of March 2024, the exchange had shot to around US$1 to ZWL30 000, reflecting an 81.3 per cent depreciation in the local currency.
Industry analysts have said the new tariff adjustments are still too low and should have been increased by 212 per cent to get back to the October 2023 level.
Speaking at the stakeholder engagement meeting last week, POTRAZ director-general, Gift Machengete, said that there was a need to balance affordability for customers and safeguard the long-term viability of the sector.
The sector is grappling with the local currency’s depreciation, legacy debt, limited foreign currency availability, infrastructure vandalism, and constant power outages.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Sets New Telecoms Tariffs In ZiG Currency

NetOne, a state-owned mobile network operator (MNO), says it firmly opposes the sale of its airtime above the gazetted prices set by the Postal &amp; Telecommunications Regulatory Authority of Zimbabwe (POTRAZ).
This stance comes in response to the significant depreciation of the Zimbabwe dollar against the US dollar, which has compelled vendors to use an exchange rate different from the official interbank rate.
Prominent Zimbabweans have taken to social media, asserting that NetOne has deviated from the official rate, selling airtime at nearly twice the official price.
In an official statement issued on Wednesday, March 27, NetOne strongly advises its customers to purchase airtime exclusively from authorized retail stores, approved distributors, and reputable online platforms. It said:
<blockquote>
It has come to our attention that there are reports regarding the sale of NetOne airtime at unauthorised prices. We would like to emphasise that NetOne Cellular does not endorse or authorise the selling of airtime above the gazetted prices by relevant regulatory authorities. The pricing model of our products and services is guided by the official exchange rate.
NetOne Cellular takes great pride in ensuring the accessibility and availability of our products and services to our esteemed customers.
We urge you to purchase NetOne airtime exclusively from our official retail stores, authorised distributors and approved online platforms.
Purchasing of airtime using the above official channels assures our customers of authenticity, reliability and security.
NetOne Cellular remains committed to taking action against any unauthorised sale and distribution of our products.
We request your cooperation and reporting any incidents or individuals involved in the unauthorised sale of NetOne airtime to our dedicated customer support helpline, 123 or our social media handles.
</blockquote>
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

NetOne Responds To "Street Rate" Airtime Pricing Reports

The Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) has said there are a lot of misconceptions about data tariffs in the country.
This follows recent social media posts claiming that Zimbabwe’s data costs are higher than those of neighbouring nations.
In a statement, POTRAZ director-general Gift Machengete said POTRAZ evaluates tariffs based on out-of-bundle charges or headline tariffs.
He said these reflect the actual cost of providing services and help balance affordability and operator viability. Said Machengete:
<blockquote>
The Postal and Telecommunication Regulatory Authority of Zimbabwe would like to clarify the perception that tariffs are expensive in Zimbabwe when compared to regional peers.
This follows recent social media posts, some with unsubstantiated figures which portrayed Data / Internet services to be the highest in the region.
First, it is necessary to reveal that tariff comparisons that are done by POTRAZ are based on out of bundle tariffs or headline tariffs for the various offers in the region.
This is because out of bundle charges are more reflective of the cost of providing services, which enables the Authority to balance service affordability and operator viability. Hence it is the most objective criteria for comparison purposes.
</blockquote>
Machengete argued that data bundles, often discounted and bundled with extras, do not accurately represent service costs, saying they serve promotional purposes, including customer acquisition and retention. He said:
<blockquote>
The Authority refrains from using data bundles for comparison purposes as this may be misleading. This is because bundled services are normally discounted and may come with “freebies” and “fringes” whose intrinsic value may be cumbersome to quantify.
Hence bundled services do not necessarily reflect the cost of providing services but are promotional in nature as they are designed for business strategic reasons which include customer acquisition and retention, amongst others.
</blockquote>
The POTRAZ boss also stated that when comparing services, it’s essential to consider the same type (e.g., mobile, fixed, or satellite data). Factors like speed, latency, validity period, and fair use policies impact service value. He said:
<blockquote>
It is also important to compare like with like, such that if one is comparing mobile data, let it be so, without mixing up with fixed and satellite data service offerings, as the cost of providing the different types of services may differ, even within the same country.
Even when comparing fixed Internet/Data packages, it is necessary to consider factors such as speed, latency, validity period and fair use policies, which have a bearing on the value of service to consumers.
</blockquote>
On the issue of Starlink, Machengete said POTRAZ is not blocking the internet service provider.
He said although Starlink has expressed interest in providing services in Zimbabwe, they have not completed the necessary licensing process. As a result, their current service offering in Zimbabwe is unauthorised.
Machengete warned that using Starlink in Zimbabwe without a valid license will violate the law and those who do so will face legal consequences. He said:
<blockquote>
The Authority would like to categorically state that it is not blocking Starlink in anyway. POTRAZ would like to reveal that Starlink is not yet licensed to provide services in Zimbabwe.
They have expressed interest to offer services in Zimbabwe and have been provided with all the relevant information for them to apply. They have not yet done so.
This means that their service offering in Zimbabwe is illegal because for as long as they remain without a licence. 
Therefore, anyone found using Starlink in Zimbabwe will be in breach of the law and will face the consequences in accordance with the law. The public should be so guided.
</blockquote>
He advised the public and stakeholders not to rely on flawed information aimed at unduly influencing policy and regulatory decisions but to verify details with POTRAZ to avoid panic.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Clarifies Data Costs And Starlink

A Victoria Falls-based company, Zambezi Boutique Private Limited was recently ordered to pay a US$500 fine by a Victoria Falls Magistrate for using Starlink internet services.
According to the National Prosecuting Authority (NPA), the company was charged with contravening the Postal and Telecommunications Act Chapter 12:05 i.e. “possession, control or operate a radio station without a radio station license.” The NPA said:
<blockquote>
Sometime in September 2023, the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) received a tip-off to the effect that the company was in possession of Starlink terminals.
Acting on the tip-off a team from POTRAZ together with the Police proceeded to the company premises where they were led to the terminal connection located at the reception area.
The General Manager of the company failed to produce a license authorizing them to possess, control or operate the equipment.
The company was sentenced to a fine of US$500 and the Starlink equipment was forfeited to the state.
</blockquote>
Last month, a Chinese mining company operating in Mashonaland Central Province was fined US$700 for using Starlink.
San He Mining company in Guruve was ordered to pay a US$700 fine by a Bindura Magistrate for contravening the Postal and Telecommunication Act.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Zambezi Boutique Fined US$500 For Using Starlink

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) says internet service provider Starlink has not applied for an operating licence.
Over the past several months, some individuals and companies have been advertising Starlink Internet services but POTRAZ warned that those caught distributing and advertising Starlink Internet Services’ gadgets will be arrested.
Many have already installed Starlink internet gadgets which provide cheap and fast-speed internet.
As reported by <a href="https://www.newsday.co.zw/local-news/article/200023629/starlink-has-not-applied-for-operating-licence-potraz">NewsDay</a>, POTRAZ deputy director of economic tariffs and competition Vengesai Magadzire said the nation should know that Starlink is yet to submit its application papers.
Magadzire was addressing villagers in Chikomba West constituency during a consumer awareness campaign at the weekend. He said:
<blockquote>
As the regulator, POTRAZ is mandated to license operators in Zimbabwe but now Starlink has not submitted its application for the licence. We are waiting to hear from it and once it submits Potraz will do what is required.
</blockquote>
A Chinese mining company operating in Mashonaland Central Province, San He, was recently fined US$700 for using Starlink in Zimbabwe.
According to the National Prosecuting Authority of Zimbabwe (NPA), the San He Mining company in Guruve was ordered to pay a US$700 fine by a Bindura Magistrate for contravening the Postal and Telecommunication Act. 
Zimbabweans are increasingly eager to ditch local internet service providers for Starlink due to their poor service and high cost of data packages.
Developed by Elon Musk’s space exploration company SpaceX, Starlink is a satellite internet network that provides high-speed broadband internet services.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Says Starlink Has Not Applied For Operating Licence

Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) director-general Gift Machengete has warned companies illegally advertising and distributing internet services and gadgets from Starlink, which is not licenced to operate in Zimbabwe, that they will be prosecuted.
There has been an increase in the number of local businesses promoting Starlink on social media platforms, particularly Facebook.
Speaking in an interview with <a href="https://www.herald.co.zw/potraz-cracks-down-on-starlink-traders/">The Herald</a>, Machengete revealed that an illegal commercial courier, Macrotop Zim (Pvt) Ltd based in Msasa, was arrested recently after the company was caught delivering Starlink kits to customers.
The company has reportedly been delivering the parcels to customers after the production of proof of payment at its headquarters in Harare CBD.
POTRAZ confiscated two customer receipts after being produced as proof of payment to collect parcels.
The company was reportedly found with items labelled with the customers’ names and Zimbabwean contact telephone numbers.
Machengete said the parcels were ordered from China and destined for delivery in Zimbabwe. He said:
<blockquote>
Either customers come personally to collect, or the parcels are delivered to their doorstep.
Paperwork is set to be done on Monday in preparation for a court appearance. Because the parcels were far too many, we seized only 10 parcels which we took to ZRP Licence Inspectorate.
We also took their health licence, and on Monday they are required to produce all the company documents at the police station.
We are now planning to come up with our POTRAZ seal which we will use to seal such premises when they have too many parcels for us to confiscate.
These traders who were selling Starlink products broke the law and they were arrested and they will be prosecuted because they did something that is against the law.
If you bring Starlink equipment here, you have not been authorised by Potraz as per the law.
If you are found with it you will be arrested. Starlink or any other satellite company is allowed to operate in Zimbabwe provided they are licenced.
You need a licence to operate in the telecommunications sector and that is the law.
We are waiting for Starlink to submit the relevant information that is required by the regulator.
</blockquote>
Zimbabweans are increasingly eager to ditch local internet service providers for Starlink due to their poor service and high cost of data packages.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Zimbabwe Intensifies Crackdown On Starlink Traders

The <a href="https://www.pindula.co.zw/Postal_and_Telecommunications_Regulatory_Authority_of_Zimbabwe/">Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)</a> has prohibited mobile service providers from hiking their tariffs in United States dollars (US$). The regulator recently <a href="https://www.pindula.co.zw/2023/10/27/potraz-allows-telecoms-companies-to-double-tariffs-in-zimbabwe-dollar/">approved new tariff thresholds in the local currency</a> due to the depreciation of the Zim dollar, but stated that the US dollar remained stable.
Any service providers who violate this directive will be fined, said POTRAZ director-general Gift Machengete in a statement. Read the statement in part: 
<blockquote>
The Postal and Telecommunications Regulatory Authority of Zimbabwe recently approved new tariff thresholds for telecommunication services.
The new tariff thresholds are applicable to services denominated in Zimdollar, which is the currency to which all tariffs for telecommunication services are pegged.
</blockquote>
Dr Machengete announced that service packages priced in United States dollars (US$) would not be adjusted because the foreign currency has remained relatively stable. Machengete warned that any service providers who increase their US$ prices would be charging unapproved tariffs and could face fines.
The recent tariff hike sparked complaints from Zimbabweans who found the data charges unaffordable. However, Machengete claimed that Zimbabwe has the cheapest data tariffs in the region. He refuted reports that Zimbabwe has the most expensive data tariff in the world, stating that the country actually has the lowest data tariff in the Southern African Development Community (SADC) region. He said:
<blockquote>
Finally, we continue to come across posts purporting to draw evidence from a UK [United Kingdom] website, that Zimbabwe has the most expensive data tariff in the world at US$43,75 per gigabyte (GB).
We reiterate that this is not only false, but misleading and malicious. As a matter of fact, and contrary to that report, Zimbabwe has the lowest data tariff in the Sadc region, with an out-of-bundle tariff of ZWL$14 930, which translates to US$3,21 per GB at the September 2023 official exchange rate, while the Sadc average is US$4,60.
</blockquote>
After receiving public complaints about the tariff increase, the Minister of Information and Communication Technology, <a href="https://www.pindula.co.zw/Tatenda_Mavetera/">Tatenda Mavetera</a>, stated that <a href="https://www.pindula.co.zw/2023/10/27/ict-minister-says-ministry-and-potraz-addressing-recent-increase-in-data-charges/">her ministry is collaborating with POTRAZ</a> to address the issue.
<h3><a href="https://www.pindula.co.zw/">More Pindula News</a></h3>

POTRAZ Prohibits USD Tariff Hike, Adds That Zimbabwe Has The Lowest Data Tariff In SADC

Zimbabwe’s Minister of ICT, Postal and Courier Services, <a href="https://www.pindula.co.zw/Tatenda_Mavetera/">Tatenda Mavetera</a>, has said the ministry is working in conjunction with the <a href="https://www.pindula.co.zw/Postal_and_Telecommunications_Regulatory_Authority_of_Zimbabwe/">Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)</a> to address the recent increase in data charges.
Companies doubled their tariffs recently after <a href="https://www.pindula.co.zw/2023/10/27/potraz-allows-telecoms-companies-to-double-tariffs-in-zimbabwe-dollar/">POTRAZ gave approval for telecommunications companies</a> in the country to double their tariffs in the local currency (ZWL) creating a public outroar. However, the tariffs in US dollars remain the same.
Economic factors such as currency stability, electricity prices, and fuel costs have fluctuated significantly, leading to the need for a review of the local currency tariffs for telecommunications companies industry experts said. The move by POTRAZ is meant to support the struggling telecommunications sector.
This is the third increase this year due to the local currency losing value against the US dollar. The latest adjustment was made because the currency depreciated by 444% since April. Telecommunications providers raised prices to ensure their services remain valuable.
<div class="in_article">
<div>
According to <a href="https://www.pindula.co.zw/Gift_Machengete/">Gift Machengete</a>, the Director-General of Potraz, the tariff changes were determined based on the Telecommunications Price Index. However, in an X post seen by Pindula News, the minister suggested the government was working with the regulator to address the public outcry. She said:
</div>
</div>
<blockquote>
 I have noted the concerns and outcry on the recent increase of data charges and I would like to assure you Zimbabweans that we are working on it together with POTRAZ expeditiously.
</blockquote>
Voice tariffs have doubled to US$0.40 per minute, and data tariffs now stand at US$0.63 per megabyte. However, these rates still fall below the regional average. 
These tariff adjustments may help providers, but they pose challenges for consumers who earn salaries in the local currency. High internet charges have long been a concern, raising the need for pricing limits to protect economically disadvantaged individuals. The sector’s dominance by monopolies and weak regulatory oversight contribute to the problem.
<h3><a href="https://www.pindula.co.zw/">More Pindula News</a></h3>

ICT Minister Says Ministry And POTRAZ Addressing Recent Increase In Data Charges

The <a href="https://www.pindula.co.zw/Postal_and_Telecommunications_Regulatory_Authority_of_Zimbabwe/">Postal Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)</a> has announced plans to provide mobile computer training in villages starting next year. The goal is to ensure that citizens make full use of the Community Information Centres (CICs).
With nearly 200 operational CICs in Zimbabwe, including in rural areas, POTRAZ aims to equip the public with the necessary skills for efficient internet access and usage. The announcement was made by POTRAZ Director General Dr <a href="https://www.pindula.co.zw/Gift_Machengete/">Gift Machengete</a> during the institution’s strategic planning workshop. <a href="https://www.chronicle.co.zw/potraz-embarks-on-village-based-mobile-computer-trainings/">The Chronicle</a> quotes him as saying:
<blockquote>
In 2024 the Authority will start village-based mobile training sessions in basic computer appreciation with a view to improving CIC patronage as people would appreciate the importance and usefulness of the centres more, once they have basic knowledge of computers and the Internet.
Although the number of people visiting CICs continues to increase steadily, the Authority is of the opinion that the CICs are under-utilised, stemming from a lack of appreciation of the benefits of the sites to individuals and communities as well as a general lack of computer skills among rural folk.
</blockquote>
Dr Machengete said 32 additional CICs are currently under construction, bringing the total number of CICs to 202 once they are completed. Dr Machengete considers this a significant milestone in achieving universal access and usage of information and communication technologies (ICTs) in Zimbabwe. 
POTRAZ, in collaboration with the Ministry of ICT, Postal and Courier Services, began commissioning CICs in 2016, with the goal of serving underserved rural communities. They initially targeted to establish a total of 210 CICs.
Most CICs provide various services such as banking, internet access, computer training, research support for schools and communities, and money transfer services. These CICs have also facilitated the establishment of computer laboratories in previously marginalised schools, particularly in rural areas, through the distribution of computers.
<h3>Importance of the POTRAZ program</h3>
This comes amid concerns that Zimbabwe may not be ready to fully benefit from the emerging Artificial Intelligence (AI) revolution. Many Zimbabweans and institutions are not prepared for AI, despite its potential impact comparable to the Industrial Revolution. The question of whether Zimbabwe is AI-ready was raised at a Unicaf-organized event, and the majority believed that the country was not prepared <a href="https://www.techzim.co.zw/2023/10/zim-not-ready-to-take-advantage-of-what-ai-has-to-offer/">Techzim’s Leonard Sengere</a> reported.
Lack of access to computers and the internet is a major obstacle in utilising AI effectively. Internet penetration stands at 65.2%, while only 58.8% of households have smartphones, and a mere 14.2% of the population has access to a computer. Additionally, only 53% of households have electricity. However, even if individuals themselves do not have access to AI technology, they may still benefit indirectly if the government and private sector utilise AI to improve efficiency and lower costs. Nonetheless, the ideal situation would be for individuals to utilize AI for their own purposes hence the need toward bridging the digital divide.
<h3><a href="https://www.pindula.co.zw/">More Pindula News</a></h3>

POTRAZ Has Announced Plans To Provide Mobile Computer Training In Villages

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has issued a warning to the public regarding the use of unauthorised satellite internet service in the country as SpaceX’s Starlink equipment trickle into the Zimbabwean market. The regulator said possessing or operating telecommunication equipment or systems without a valid license, certificate, or authorization from POTRAZ is considered a legal offence.
In a notice seen by Pindula News, POTRAZ outlined the licensing framework for satellite internet services in Zimbabwe. According to current regulations, satellite internet can be provided by public network operators or foreign-based satellite service providers/operators. Foreign providers can offer their services in Zimbabwe either through partnerships with licensed local network operators or by obtaining their own licenses.
<blockquote>
<h3>Read the full statement below:</h3>
1) The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) regulates the provision of postal and telecommunications services in Zimbabwe. The mandate of POTRAZ includes licensing of postal and telecommunications service providers and enforcement of compliance with licence conditions and applicable laws for the sector. The licences are issued in terms of the Postal and Telecommunications Act [Chapter 12:05) (The Act), as read with the Postal and Telecommunications (Licensing, Registration and Certification) Regulations, 2021,
2) Under the current licensing framework, the provision of internet by means of satellite systems can be done by Public Network Operators or by foreign-based satellite service providers/operators. A foreign-based Satelite Service Provider/Operator can offer services in Zimbabwe using any of the following options: –
i) Through duly licensed Public Network Operators. Under this arrangement the Satellite Operator and the local network. Operators enter a Virtual Network Operator (VNO) agreement, that must be approved by the Authority, to ensure that the Public Network Operator meets legal and regulatory requirements stipulated in the licence.
ii) A Satellite Service Provider/Operator can apply for their own licence that would authorise them to provide services.
iii) End users can apply for private network licences which would authorise the utilisation of externally operated Satellite systems.
3) The Act prohibits the provision of telecommunication services or operation of telecommunication systems, including the possession or control of radio transmission equipment without a licence, certificate or authorisation expressly given by POTRAZ.
4) It has come to the attention of the Authority that there are entities masquerading as licensed satellite service Providers or local agents accredited to distribute customer premises equipment for the provision of satellite-based internet services to unsuspecting members of the public.
5) The public is reminded that only service providers who are licensed or authorised by POTRAZ are permitted at law to provide telecommunication services or distribute/install customer premises equipment for purposes of providing telecommunications services including satellite-based broadband internet services to customers or end-users.
6) The public is further reminded that local licensed Operators are only allowed to distribute satellite-based internet services if their VNO agreements have been approved by the Authority.
7) Being found in possession of or operating a telecommunication equipment/ system without a valid licence, certificate or authorisation from POTRAZ is a statutory offence punishable at law.
Be guided accordingly 
</blockquote>
<h3><a href="https://www.pindula.co.zw/">More Pindula News</a></h3>

POTRAZ Warns Of Unauthorized Satellites As SpaceX's Starlink Equipment Trickle Into Zimbabwean Market

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) says it will be conducting public sensitisation and awareness workshops across the country to educate citizens about their rights as enshrined under the Cyber and Data Protection Act.
The Cyber and Data Protection Act was gazetted on 11 March 2022 and the aim of the Act is to increase cyber security in order to build confidence and trust in the secure use of information and communication technologies by data controllers, their representatives and data subjects.
In a public notice, POTRAZ Director-General, Gift Machengete said the workshops will start in Harare Province on 20, 22, and 27 June 2023, and transport will be availed for ferry attendees to the venues. Reads the notice:
<blockquote>
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), as the Designated Data Protection Authority of Zimbabwe, would like to inform all citizens that their online activities generate a trail of data as websites and applications collect data on among other things, individual behaviours and interests.
Some organisations also collect and process personal information for various purposes.
To ensure personal data is protected from abuse or manipulation, Government has enacted the Cyber and Data Protection Act [Chapter 12:07].
The Act ensures that individuals have better control over their personal information and that this information is processed for a legitimate purpose and in a lawful, fair and transparent manner.
In this regard, POTRAZ is organising public sensitisation and awareness workshops across the country to educate data subjects about their rights as enshrined under the Cyber and Data Protection Act [Chapter 12:07], beginning with Harare Province on 20, 22 and 27 June 2023.
Transport to the workshops will be available for registered participants only from the Main Post Office along Innez Terrace Ave at 0800 hours and back at 1430 hours.
</blockquote>
Machengete said those who intend to participate should register by clicking on https://www.potraz.gov.zw/?page_id=2439 or send an email with your contact details to the.regulator@potraz.gov.zw. For more details, you can contact POTRAZ on +263 242 333032/46/48.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

POTRAZ Plans To Educate Citizens About The Data Protection Act

The number of households using fixed telephone services in Zimbabwe has been falling over the past five years while corporates have increasingly been using the service.
This is contained in the results of the Consumer Satisfaction Survey conducted by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) between June and November 2022.
POTRAZ said a total number of 4 000 household consumers and 400 corporate consumers were engaged across the ten provinces of the country during the survey.
According to POTRAZ, consumers were asked if they had used fixed telephone services in the past 12 months to the time of the study. reads the report:
<blockquote>
The engagement of TelOne fixed telephone was at 70% in the corporate segment, a significant jump from 53% recorded in the previous survey of 2018.
Bulawayo province ranked highest with 91% followed by Manicaland and Midlands provinces.
The household segment had engagement levels of 1%, a drop from the 2% recorded in the previous survey of 2018. Bulawayo had the highest engagement level of 12%.
</blockquote>
In the corporate segment, Bulawayo province ranked highest with 91%, Manicaland had 88%, Gweru had 80%, Harare (73%), Matabeleland South (73%), Masvingo (68%), Mashonaland Central (60%), Matabeleland North (60%) Mashonaland West (42%), and Mashonaland East (34%).
In the household segment, Bulawayo also had the highest engagement levels of 12%, Harare had 3%, while Manicaland, Mashonaland East, Mashonaland West, Matabeleland North, Masvingo, and Midlands had 1% each.
Mashonaland Central and Matabeleland South both had zero engagement levels in the household segment. POTRAZ said:
<blockquote>
Looking at household consumers, the decline in usage was mostly attributed to increased penetration of mobile phones &amp; data services which allowed consumers to communicate using voice services on the go.
Consumers in different areas also cited vandalism of fixed telephones infrastructure as present barriers to taking up the services.
</blockquote>
Mobile phones are portable and can be carried anywhere. Also with the rise of smartphones, accessing the internet and social media is made much easier, providing easy access to information and communication tools.
More: <a href="https://zero.pindula.co.zw/">Pindula News</a>

Zimbabwean Households Ditch Fixed Telephone Services

The Media Institute of Southern Africa (MISA) says the sending of unsolicited political messages to mobile phone users violates the Cyber and Data Protection Act.
This comes after voters across the country have been bombarded with messages purportedly from President Emmerson Mnangagwa soliciting votes ahead of forthcoming general elections.
MISA has written a letter to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) dated 11 April asking how third parties were accessing citizens’ personal data, including phone numbers.
In the letter, MISA Zimbabwe chapter director Tabani Moyo noted that the messages were based on constituency segmentations as per the voters’ roll. Part of the letter reads:
<blockquote>
Over the past few weeks, mobile phone users have reported receiving unsolicited political messages that are personalised and highly targeted through local and constituency-based segmentation.
The messages’ personalisation and targeted nature are closely related to the information in the voters’ roll.
There is every reason to believe that the unsolicited texts violate the Cyber and Data Protection Act which governs the use of personal biometric data.
The Act states that the use of personal biometric data in this way is prohibited unless the data subject gives consent in writing.
… In that regard, MISA Zimbabwe seeks to know how third parties have access to subscriber numbers and are sending unsolicited messages in a possible breach of the law.
</blockquote>
One of the messages sent to a subscriber reads:
<blockquote>
Kwaziwai. Iyi ndiyo WhatsApp nhamba yangu yeSeke 0719******, ichengetedzei mufoni menyu nekuzivisa vamwe vagari vemaSeke. Ndichange ndichikuzivisai paWhatsApp STATUS yangu, zvirikuitwa nehurumende kuvaka nyika yedu nemuno maSeke. Ndatenda, ndini wenyu President ED Mnangagwa.
</blockquote>
Moyo indicated that mobile telecommunication operators, that is Econet, NetOne, and Telecel, as well as Zimbabwe Electoral Commission (ZZEC) have denied leaking citizens’ personal information to ZANU PF.
He said POTRAZ ought to clarify the matter and ensure that citizens’ right to privacy will remain protected.
More: <a href="https://zero.pindula.co.zw/">Pindula News</a>

Unsolicited ED Mnangagwa Texts Illegal - MISA

A continental telecom infrastructure provider, Bandwidth and Cloud Services (BCS) Group Wednesday commissioned the first multi-million dollar rail fibre optic project to connect Zimbabwe and the rest of Africa with broadband services. 
The project is set to make Zimbabwe the epicentre of internet traffic in Africa, according to the Chronicle.
More than US$18 million was invested in the first phase of the project which started in Beitbridge along the railway line past Rutenga, Somabhula, Bulawayo and Hwange to Victoria Falls.
The second phase will see the network extending from Somabhula via Gweru to Harare as well as Bulawayo-Plumtree and Harare-Mutare.
Information Communication Technologies, Postal and Courier Services Minister Dr Jenfan Muswere presided over the launch in Victoria Falls yesterday.
The BCS Group partnered with National Railways of Zimbabwe (NRZ) and uses advanced technology to dig and lay cables under the ground on the side of the railway line, ushering the country into the 4th industrial revolution.
A locomotive pulling a 100-tonne machine is used to plough 1.2 metres deep on the side of the rail simultaneously laying a hollow duck pipe in which the cables will be running, and there is a device that fills the trench immediately.
Manholes are prepared every 4km along the railway line where technical workmen comprising different nationalities employed by the Mauritius-headquartered BCS, use a winch to pull the cables through the duck and join them.
Two 96 wire cores/cables are laid side by side and only two of the 96 will be used to transmit broadband and the rest can be sold to other network partners, BCS experts said
Cables have been laid from Beitbridge to Victoria Falls and BCS group managing director Mr Yonas Maru said they are only waiting for ZESA to connect 12 sites where the system will be hosted along the railway and anticipate rolling out the network in February next year.
Minister Muswere said the project came a day after Government launched the National Broadband Plan to enhance access to technology by industry. 
The project becomes the first cloud rail network in Africa.
The project is premised on ensuring that millions of Zimbabweans experience cheaper and faster network connectivity. 
Potraz Director-General Dr Gift Machengete said bandwidth is the bedrock of the 4th industrial revolution which requires improved broadband connectivity for job creation, global competitiveness and betterment of lives.
NRZ is set to benefit from access to the free unlimited connection which will help improve the railway authority’s signal system, the parastatal’s general manager Ms Respina Zinyanduko said.
<h2><a href="https://zero.pindula.co.zw/">More Pindula News</a></h2>

Africa's 1st Rail - Fibre Optic Project Takes Off In Zimbabwe

The government has announced plans for a complete dissolution of all <a href="https://www.pindula.co.zw/ZESA">ZESA Holdings</a> subsidiary boards saying the move is one of the priorities under the state enterprises and parastatals reform agenda. In his 2023 Budget presentation last week, Finance Minister Mthuli Ncube said:
<blockquote>
State Enterprise and Parastatals reforms have been guided by the SEPs Short to Medium Term Reform Framework (SEPs-SMTRF), the National Development Strategy (NDS) 1 and Vision 2030. Drawing lessons from the successes and challenges faced in implementing the SEPs-SMTRF since 2018, it is envisaged that the SEPs reform priorities for 2023 will be guided by the following:
(a) Completion of the following on-going SEPs reforms:
• Engagement of strategic partners for IDBZ, <a href="https://www.pindula.co.zw/POSB">POSB</a>, IDC Subsidiaries, <a href="https://www.pindula.co.zw/TelOne">TelOne</a> and <a href="https://www.pindula.co.zw/NetOne_Zimbabwe">NetOne</a>;
• Merger of Genesis and <a href="https://www.pindula.co.zw/Petrotrade">Petrotrade</a>;
• Merger of BAZ with <a href="https://www.pindula.co.zw/Postal_and_Telecommunications_Regulatory_Authority_of_Zimbabwe">POTRAZ</a>;
• Merging of <a href="https://www.pindula.co.zw/PowerTel_Communications">Powertel</a>, Zarnet and <a href="https://www.pindula.co.zw/Africom">Africom</a>;
• Complete dissolution of all subsidiary Boards for ZESA Holdings and allow ZPC to engage strategic partners for its power generation projects;
• Implement approved reforms and capacity enhancement for ZIMPARKS;
• Capital raising strategies for Silo Foods, <a href="https://www.pindula.co.zw/Zimbabwe_United_Passenger_Company">ZUPCO</a> and Allied Timbers; and
• Implementation of the short-term recapitalization strategy of the National Railways of Zimbabwe.
(b) Transform the Traffic Safety Council into a Traffic Safety Agency, with appropriate legal standing to effectively enforce road safety systems in the country.
(c) Undertake a holistic evaluation of public entities reforms through strategic portfolio reviews and comprehensive diagnostic analysis by sector. This will inform the best reform options for each entity on a case-by-case basis.
In this regard, line Ministries would be required to play a central role to ensure that all public entities under their purview are included in the reviewed Framework.
(d) A number of SOEs have been transformed and now operate viably, for example, Air Zimbabwe.
Government has over the years created investment vehicles and partnered private sector players through joint ventures, to invest in various.
</blockquote>
<h2><a href="https://zero.pindula.co.zw/">More Pindula News</a></h2>

Govt Announces Plans For Complete Dissolution Of All ZESA Subsidiary Boards

The government says it will establish a National Computer Incident Response Team (NCIRT), which will receive and respond to cybercrime reports in the country.
According to <a href="https://www.britannica.com/topic/cybercrime">Britannica</a>, cybercrime, also called computer crime, is the use of a computer as an instrument to further illegal ends, such as committing fraud, trafficking in child pornography and intellectual property, stealing identities, or violating privacy.
Speaking at a cyber-security dialogue at the University of Zimbabwe on Thursday, Minister of ICT, Postal and Courier Services, Jenfan Muswere, said the government has passed laws to combat cyber-crimes. He said:
<blockquote>
As a result, the Government has responded swiftly through regulatory measures such as the enactment of the Cyber and Data Protection Act, as well as supporting directives and other related legislation to enforce provisions of the law across all sectors of the economy.
In addition, the ministry, working with its stakeholders, has designed a programme to train personnel in Government ministries, departments, and agencies on ICT skills and cybersecurity awareness.
We believe there is room for collaboration with institutions of higher learning such as the University of Zimbabwe in this regard.
In addition, the ministry, working with POTRAZ (Postal and Telecommunications Regulatory Authority of Zimbabwe) and the International Telecommunications Union, is setting up a National Computer Incident Response Team (NCIRT) to provide a focal point for incident reporting and response in the country.
</blockquote>
| <a href="https://www.sundaymail.co.zw/new-govt-sets-cybercrime-response-team">The Sunday Mail</a>

Govt To Set Up Cybercrime Response Team

<div class="panel panel-default">
<div class="panel-body">
Job Vacancy Applications: The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) is inviting applications for the Receptionist post that has risen. Pindula News present details below.
<a href="https://vacancymail.co.zw/jobs/receptionist-34763/">1. Potraz – Receptionist</a>
<hr/>
<div class="container-fluid">
<ul class="list-unstyled list-inline">
<li style="list-style-type: none;">
<ul class="list-unstyled list-inline">
<li class="text-primary"> HARARE – duty station 
</li>
<li class="text-info">June 20, 2021 – date posted 
</li>
<li class="text-danger red">June 30, 2021 – deadline 
</li>
<li class="text-primary"> Full Time 
</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Job Summary</h4>
<hr class="panel-primary"/>
Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the above-mentioned vacancy position. 
JOB PURPOSE 
This position has the responsibility of managing and supporting the flow of information in the organization. The position is there to provide effective and courteous service to people contacting the organization in a manner that promotes a positive image 
REMUNERATION 
An appropriate package will be negotiated with the successful candidate.
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Duties and Responsibilities</h4>
<hr class="panel-primary"/>
• Operating centralized telephone system, answering incoming calls and directing such calls to staff members 
• Transferring and making outgoing calls to ensure communication from all POTRAZ staff and stakeholders.
• Recording telephone messages and passing them to respective staff members.
• Receiving visitors and directing them to appropriate offices. 
• Maintaining a file on telephone usage. 
• Attending and operating the Authority’s enquiry desk to ensure the provision of a quality service to all POTRAZ Stakeholders. 
• Receiving and forwarding parcels to Registry for internal delivery. 
• Typing correspondences, letters and confidential documents. 
• Managing meeting rooms scheduling and bookings. 
• Managing main entrance doors security control system to ensure access by visitors. 
Maintaining a neat and tidy appearance of the reception and waiting areas.
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Qualifications and Experience</h4>
<hr class="panel-primary"/>
QUALIFICATIONS AND EXPERIENCE 
• National Diploma in Secretarial Studies or equivalent. 
• A minimum of 5 .0″ Levels Including English and Math’s at grade C or better. 
• At least 2-3 years relevant experience. 
COMPETENCIES 
• Results focus. 
• Customer service orientation. 
SKILLS 
• Analytical Skills 
• Reasoning Ability 
• Computer Skills
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center"><a href="https://vacancymail.co.zw/jobs/receptionist-34763/">How to Apply</a></h4>
<hr class="panel-primary"/>
Applications from persons meeting the above criteria, together with detailed Curriculum Vitae and certified copies of qualifications should be sent not later than 30 June 2021 to The Director-General, 1008 Performance Close, Mt Pleasant Business Park, Harare, P. 0. 8ox MP 843. Mt Pleasant, Harare or Email: the.regulator@potraz.gov.zw
</div>
<div class="panel panel-default">
<div class="panel-body">
2. The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) is calling applications for the  <a href="https://vacancymail.co.zw/jobs/technician-assistant-x2-haven-substation-kwekwe-34767/">Technician Assistant post x2 – Haven Substation (Kwekwe).</a>
<hr/>
<div class="container-fluid">
<ul class="list-unstyled list-inline">
<li style="list-style-type: none;">
<ul class="list-unstyled list-inline">
<li class="text-primary"> Kwekwe</li>
<li class="text-info">June 20, 2021</li>
<li class="text-danger red">June 25, 2021</li>
<li class="text-primary"> Full Time</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Job Summary</h4>
<hr class="panel-primary"/>
The Zimbabwe Electricity Transmission &amp; Distribution Company is looking for suitably qualified and experienced candidates to fill in the underlisted fixed term contract posts, which have arisen within ZETDC Regional Transmission West.
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Duties and Responsibilities</h4>
<hr class="panel-primary"/>
Duties and Responsibilities: 
• Assists the Technician during switching. 
• Assists in fault finding and the jointing of cables by carrying but line patrols as necessary. 
• Assists Technician in substation refurbishments, Digs trenches for substations and cables. 
• Ensures tidiness of the working area. 
• Cleans vehicle and lockers daily. Assist in carrying out installation and maintenance work in substations. 
• Carrying out housekeeping in control buildings and substations grounds.
• Carry out housekeeping in substation stores yards. 
• Carrying out substation readings. 
• Carrying out tool and equipment care for appliances used in substation maintenance
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center">Qualifications and Experience</h4>
<hr class="panel-primary"/>
• 5’0 Levels Including English Language and Mathematics • Skilled Worker Class 4 • 3 years relevant experience
</div>
</div>
<div class="panel panel-default">
<div class="panel-body">
<h4 class="text-primary text-capitalize text-center"><a href="https://vacancymail.co.zw/jobs/technician-assistant-x2-haven-substation-kwekwe-34767/">How to Apply</a></h4>
<hr class="panel-primary"/>
All applications to be accompanied by a detailed curriculum vitae and certified copies of academic certificates, professional qualifications and identity documents should be submitted not later than 25 June 2021 to The Transmission and Distribution Director Zimbabwe Electricity Transmission and Distribution Company ZESA Head Office, Electricity Centre, 8th Floor 28 Samora Machel &amp; Avenue P.O Box 1760 HARARE 
Email address: vacancy.transmission@zetdc.co.zw
3. Teller: Old Mutual Zimbabwe
Kariba 
June 21, 2021 
June 25, 2021 
Full Time
Duties and Responsibilities 
Job Description 
• Ensures transactions such as the opening and closing of accounts are carried out, while strictly adhering to security procedures. 
• Provides clients with information on products offered by the society.
• Issues necessary forms on request and helps clients in completing them. 
• Responds to client queries. 
• Carries out any other duties as delegated by the Senior Teller.
Qualifications and Experience
Skills 
Education 
Bachelor Of Commerce Banking And Finance Honours Degree
<a href="https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Kariba/Teller_JR-11465">How to Apply</a>
<a href="https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Kariba/Teller_JR-11465"> Apply online, visit the website</a>.
More: <a href="https://news.pindula.co.zw">Pindula News</a>
</div>
</div>
</div>

JOB VACANCY APPLICATION: ZETDC, POTRAZ, Old Mutual

The trial of Supa Mandiwanzira failed to start on Friday the Daily News reports. Manziwanzira is facing criminal abuse of office charges after he reportedly his personal assistant, Tawanda Chinembiri was assigned to the board of the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) without due process according to the publication.
The state reportedly applied that the trial be postponed for the umpteenth time and Mandiwanzira’s lawyers Fungai Chimwamurombe opposed the application and said the state has failed to amend Mandiwanzira’s charges and there is no law that stipulates that someone can be put on remand when there is no charge against him. Argued Chimwamurombe:
<blockquote>The State was given more than a month to come up with a new charge and the order was clear.
It is clear the State is not ready and has never been ready to prosecute this case as the record will show. The accused has been on remand for two years now.</blockquote>
The magistrate granted the state’s application and postponed the trial to a later date.
More: <a href="https://dailynews.co.zw/state-not-ready-supa-mandiwanzira/">Daily News </a>

Potraz Latest News

Latest Jobs