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The Zimbabwe Energy Regulatory Authority (ZERA) last week met energy consumers at Sunningdale Community Hall in Harare to share information on the safe use and efficient use of energy products.
The engagement was held in partnership with the Zimbabwe Electricity Transmission and Distribution Company (ZETDC), the Harare Residents Trust and the Consumer Council of Zimbabwe.
The engagements are premised on offering the residents an opportunity to raise their energy-related concerns and complaints and how such are handled through the “complaints handling procedure.
Eng. Nelia Mupereka bemoaned the loss of lives and limbs due to electrical accidents as a result of disregarding safety advice in handling electrical infrastructure.
<h2>Major causes of recorded electricity accidents:</h2>
<blockquote>
i). Unsafe practices or operations by members of the public constitute the biggest part of the accidents at 40% of the recorded cases.
ii). Some of the attributed malpractices include illegal connections.
iii). <a href="https://news.pindula.co.zw/2022/03/10/was-electrocuted-while-tampering-with-zesa-equipment/">Tampering with electrical infrastructure</a>
iv). Overloading of electricity adapters and engaging unqualified and unauthorized personnel for domestic electrical installations.
</blockquote>
ZESA has in the past reported that some of the power cuts across the country are being caused by vandalism to its properties including transformers and cables.
Reports of people who died while tampering with ZESA equipment have been on the rise. In some cases, ZESA employees were implicated.
<h2><a href="https://zero.pindula.co.zw/">Pindula News</a></h2>

Pindula News

ZERA Lists Major Causes Of Recorded Electricity Accidents

About a 7.9million Zimbabweans are reportedly living in extreme poverty following the outbreak of the COVID-19 pandemic that worsened the economic crisis in the Southern African country.
According to the World Bank’s economic and social update report, almost half of Zimbabwe’s population fell into extreme poverty between 2011 and last year, with children bearing the brunt of the misery. Reads the report:
<blockquote>_The number of extreme poor is expected to remain at 7.9 million in 2021 amid continued elevated prices, and a slow recovery of jobs and wages in the formal and informal sectors._
_Given limited social safety nets for protecting the high numbers of poor, households are likely to turn to negative coping strategies_
_Poor households are likely to forgo formal health care as they are unable to pay for services and to keep children out of school to avoid education costs, such as school fees, uniforms and textbooks._</blockquote>
The pandemic added 1.3 million Zimbabweans to the numbers of extreme poor as jobs and income were lost in urban areas.
According to the World Bank, the “extreme poor” are defined as people living under the food poverty line of US$29.80 (£21) for each person a month.
Those living below this threshold doubled from 3 million in 2011 to 6.6 million in 2019, with higher numbers than ever recorded in rural areas.
Child poverty has risen exponentially around the country and humanitarian agencies are recording high levels of malnutrition and stunted growth.
<blockquote>_Due to economic and climatic shocks, poverty rose sharply, and extreme poverty reached 42% in 2019 – up from 30% in 2017. Nearly 90% of the extreme poor lived in rural areas, and 1.6 million were children._</blockquote>
The report comes as the Consumer Council of Zimbabwe (CCZ) has reported that the <a href="https://news.pindula.co.zw/2021/06/21/cost-of-living-shoots-up-yonder-workers-salaries/">cost of living for 6 people has risen from $35 877 in April to $40 680 this month.</a>

<ul>
<li><a href="https://news.pindula.co.zw/2021/06/21/cost-of-living-shoots-up-yonder-workers-salaries/">Cost Of Living Shoots Up Yonder Workers’ Salaries</a></li>
</ul>
The bank said twenty-three per cent of the poorest people who were working before Covid-19 had lost their jobs by June 2020 adding thousands to the unemployment numbers.
The bank, however, suggested that Zimbabwe could have an economic rebound in 2022 with a bumper harvest expected to ensure most rural families have enough to eat and leading the economy to 3.9% growth.
More: <a href="https://news.pindula.co.zw">Pindula News</a>; <a href="https://www.theguardian.com/global-development/2021/jun/21/half-of-zimbabweans-fell-into-extreme-poverty-during-covid">The Guardian</a>

COVID-19 Pandemic: 7.9million Zimbabweans Now In Extreme Poverty

The Consumer Council of Zimbabwe (CCZ) has reported that the cost of living for a family of six surged from $35 877 in April to $40 680 this month going yonder workers’ salaries.
following relentless price hikes stemming from currency volatilities and market jitters triggered by an ad hoc law forcing businesses to peg prices at official rates. The CCZ said:
<blockquote>_The cost of living as measured by the Consumer Council of Zimbabwe’s low-income urban earner monthly basket for a family of six increased from the end of April figure of $35 877,92 to 40 682,84 by June 9 2021, showing an increase of $4 804,92 or 13,39%._
_The food basket increased by $1 504,23 or 9,83% from $15 303,88 by end of April 2021 to $16 808,11 by June 9 2021._
_The price of detergents increased by $172,69 or 16,74% from $1 031,54 to $1 204,23._
_According to the recent survey, most suppliers and outlets did not reduce their prices in Zimbabwe dollars to align their pricing with the requirements of SI 127, instead they priced products higher in USD terms to make sure they get round about the same they were getting in local currency before SI 127 of 2021._</blockquote>

<ol>
<li><a href="https://news.pindula.co.zw/2021/06/14/post-dated-salary-increment-for-civil-servants-meaningless-ptuz/">Post-dated Salary Increment For Civil Servants Meaningless – PTUZ</a></li>
<li><a href="https://news.pindula.co.zw/2021/06/13/another-civil-servants-salary-increment-soon/">Another Civil Servants’ Salary Increment Soon</a></li>
<li><a href="https://news.pindula.co.zw/2021/05/23/government-to-table-new-salary-offer-for-civil-servants/">Government To Table New Salary Offer For Civil Servants</a></li>
<li><a href="https://news.pindula.co.zw/2020/10/31/cost-of-living-in-zimbabwe-rises/">Cost Of Living In Zimbabwe Rises</a></li>
</ol>
In May, the Zimbabwe National Statistics Agency said the average cost of living for a family of five rocketed to $28 853, with prices rocketing at a faster pace in Mashonaland Central, where consumers required $32 540 to fill up the family basket.
This is happening when the current lowest-paid teacher is reportedly getting $13 300 (US$156 official rate or US$95 black market), down from US$520-US$550 they were getting until 2018.
More: <a href="https://news.pindula.co.zw">Pindula News</a>; <a href="https://www.newsday.co.zw/2021/06/cost-of-living-hits-40-680as-zim-cracks-down-on-enterprise/">NewsDay</a>

Cost Of Living Shoots Up Yonder Workers' Salaries

The Consumer Council of Zimbabwe (CCZ) has lamented over the mismatch between workers’ salaries and the ever-increasing prices of commodities.
CCZ said the government should ensure that a balance is struck between prices and workers’ salaries. CCZ regional manager for Bulawayo Comfort Muchekedza said:
<blockquote>Consumers have a right to basic needs and this right is very important and should not be taken for granted.
In our case, the government, being the custodian of all citizens, has to make sure that all the citizens have access to basic needs.
If citizens are buying goods, they have to be affordable and an equal match.</blockquote>
The remarks are made amid reports of industrial action by health caregivers in public health institutions nationwide over poor salaries.
Meanwhile, inflation is skyrocketing mainly due to the local currency’s loss of value against other currencies and the collapse of the local industry.
Recently, the government proposed a 50 percent salary increment and workers are rejecting the offer saying it is inconsequential considering the inflationary nature of the economy.
More:<a href="https://www.newsday.co.zw/"> NewsDay</a>

CCZ Bemoans Mismatch Between Salaries And Prices Of Commodities

Consumers have been urged to buy products from reputable shops to avoid counterfeit goods. The advice came from the Consumer Council of Zimbabwe (CCZ) following various reports by consumers.
CCZ deputy executive director Mrs. Rose Mpofu revealed in an interview with the Herald that many reports of fake goods have reached her office. She said:
<blockquote>It is true that sometimes consumers come across counterfeit products. We have received reports of counterfeit goods ranging from medicines, drinks, food items, candles and soap.
<div class="sirius-dfp-inarticle"></div>
We therefore encourage consumers to buy from reputable sources or shops where they can get recourse in the event of problems.</blockquote>
Mpofu also indicated that a local manufacturing company was forced to cease operations after reports were made that it was producing counterfeit goods. She said:
<blockquote>We were alerted of fake roll on and drinks that were being produced by this company and we managed to have their operations shut down.
We however still suspect that there are some unscrupulous suppliers who continue selling counterfeit products and we warn consumers against purchasing products from the black market.</blockquote>
<div class="sirius-dfp-inarticle"></div>
She added that as a result of the economic crisis, customers are vulnerable to fake goods as they ignore reputable shops for cheaper goods from the black market. Mpofu added:
<blockquote>Consumer rights to safety have been trampled upon as they flock to the black market seeking for cheaper goods. Cheaper goods can only be found on the black market but the risk of being swindled is very high.</blockquote>
More: <a href="https://www.herald.co.zw/buy-from-reputable-shops-ccz-urges-consumers/" rel="noopener noreferrer" target="_blank">The Herald</a>

CCZ Says Buy From Reputable Shops As Counterfeit Goods Choke The Streets

The Consumer Council of Zimbabwe (CCZ) appealed for Government intervention in protecting consumers against firms charging foreign currency for goods and services at a time when the majority of people’s salaries are not pegged in hard currency.
CCZ Bulawayo regional manager, Mr Comfort Muchekeza, said most consumers do not have the required foreign currency and cannot be punished for that. Said Muchekeza:
<blockquote>It is sad that we have companies charging in US dollar yet the economy cannot sustain it. The major challenge is that consumers have no source of income in US dollars. Government should intervene because not only will consumers be affected but also the companies in a way are pushing themselves out of business as a small population can get easy access to diaspora remittance.</blockquote>
Muchekeza’s comments followed a decision by Delta Corporation Limited to sell its products in foreign currency.  Delta has since made a u-turn on the pronouncement following a meeting with Acting President Chiwenga and the central bank.
More: <a href="https://www.herald.co.zw/consumers-appeal-for-gvt-protection/">Herald</a>

Consumers Appeal For Govt Intervention Against Companies Charging In US Dollars Only

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