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The Passenger Association of Zimbabwe (PAZ) has urged the Government to protect travellers during holidays by enforcing regulated fare scales amid reports that some long-distance bus operators have doubled fares.
Zimbabwean public transporters are wont to hiking fares during the festive period thereby forcing people travelling to various destinations across the country, especially rural areas, to pay through the nose.
Reports suggest that there has been congestion at Mbare Bus Terminus in Harare since the 22nd of December as travellers seek transport to rural areas.
Investigations by <a href="https://www.newsday.co.zw/local-news/article/200021391/transport-operators-fleece-travelling-public">NewsDay</a> established that both long-distance buses and local commuter omnibuses have hiked fares with a Harare-Mutare trip which usually costs US$10 now at US$20.
Those travelling from Harare to Bulawayo were also affected, with their bus fares having been increased from US$15 to between US$20 and US$30.
The trend was also observed for major routes across the country as bus operators took advantage of an increase in the number of travellers.
A bus driver plying the Harare-Masvingo route Clifford Dhlakama defended the fare hikes. He told NewsDay:
<blockquote>
Fuel prices have gone up again. We need to cover our costs; especially with the extra trips we’re running to meet the holiday demand.
Maintenance costs are also high. Spare parts are expensive, and with more passengers crammed, the wear and tear is even worse.
</blockquote>
However, PAZ president Tafadzwa Goliati said transport operators were taking advantage of desperate passengers who want to unite with families during holidays. Said Goliati:
<blockquote>
These claims of increased costs are often exaggerated. Operators take advantage of the festive season rush to maximise profits at the expense of ordinary Zimbabweans who just want to be with their families.
Commuters are not ATMs [Automated Teller Machines]. They shouldn’t be penalised for wanting to travel during the holidays.
</blockquote>
Bus fare hikes during holidays in Zimbabwe, especially Christmas and New Year, are almost inevitable and expected.
This, however, does not necessarily result in reduced travel but makes it difficult for people to pay for recurring expenses in the new year as a huge chunk of their earnings is gobbled up by transport costs.
More: <a href="https://www.pindula.co.zw/">Pindula News</a>

Pindula News

Passengers' Association Makes Plea For Price Controls As Buses Hike Fares For Christmas Travel

The Bulawayo Bus Operators Association (BBOA) and the Bulawayo United Residents Association (BURA) have both urged the government to suspend the licences of errant long-distance bus operators.
The associations accuse some bus operators of flouting traffic rules and regulations by picking up and dropping passengers at undesignated places in Bulawayo.
Many buses are using undesignated places to pick up and drop off passengers thereby causing chaos within the city centre.
Popular illegal pick-up points include Harare Road, outside Eveline High School and the Centenary Park area along Leopold Takawira and Corner Fort Street and 8th Avenue as well as the corner of Fort Street and Leopold Takawira Avenue, popularly known as Tredgold.
Last week, the government suspended the operating licences of Rimbi Tours and Zebra Kiss buses after the two bus operators caused a fatal road traffic accident in Mutoko on Tuesday.
The suspension came after a Rimbi Tours bus driver was involved in a race with a Zebra Kiss bus driver along the Harare-Nyamapanda Road leading to the death of one person and serious injuries to seven others.
Bulawayo Bus Operators Association chairperson Patrick Dube said:
<blockquote>
The suspension of the operators’ licences was a decisive move which sent a clear message to operators flouting traffic rules and regulations and the same should happen here.
</blockquote>
He said members of his association operate from Renkini, Entumbane Bus Terminus, Nkulumane Complex and Hamara.
Bulawayo United Residents association chairperson Winos Dube said:
<blockquote>
The buses that are parking and picking up people at undesignated places such as Centenary Park, must have their licences withdrawn like what happened to these two bus companies.
</blockquote>
Tshova Mubaiwa spokesperson NdabaMabunda said they are losing business to the illegal transporters and urged the police to get rid of the menace.
ZRP national spokesperson Assistant Commissioner Paul Nyathi said those who continue to flout the traffic rules and regulations must be reported to the police.
He reiterated that it is illegal for bus operators to pick up or drop off passengers at undesignated places. | <a href="https://www.chronicle.co.zw/suspend-errant-bus-operators-licences/">Chronicle</a>

Residents Demand Suspension Of "Errant" Bus Operators

Bus operators have challenged the Zimbabwe Anti-Corruption Commission (ZACC) to deal with some soldiers, police officers and Central Intelligence Organisation (CIO) officers who are allegedly facilitating the smuggling of goods instead of arresting “soft” targets.
This comes after ZACC impounded nine buses during the ongoing blitz against smuggling.
One of the bus operators, who declined to be named, told NewsDay that one of the buses impounded by ZACC was an inter-city bus operating between Beitbridge and Harare. Said the bus operator:
<blockquote>
My bus was caught in that blitz operates from Dulivhadzimo bus terminus in Beitbridge and not across the border.
Obviously, most of our clients are people from South African trips, but it is not my duty to ask for a declaration form.
We simply load the goods on the bus and whether these people have gone through the border to declare their goods is not our business as bus operators.
After all, we hear these people pay soldiers and police to cross with their stuff.
ZACC is coming to the soft target; it should be dealing with soldiers, police and other security agents who are facilitating this smuggling.
How do the goods cross where these officers are patrolling? That is where ZACC should be probing.
</blockquote>
The contraband found on the buses included an assortment of alcoholic drinks, blankets, bags containing new clothes, shoes, washing powder and energy drinks.
Meanwhile, ZACC spokesperson John Makamure said those bus operators whose buses were impounded can argue their cases in court.
<h4>More: <a href="https://www.newsday.co.zw/2022/04/operators-zacc-clash-over-impounded-buses/">NewsDay</a></h4>

Bus Operators Challenge ZACC To Arrest "The Real Criminals"

The Information, Publicity and Broadcasting Services Permanent Secretary Mr Nick Mangwana has said transport operators with valid permits were eligible to transport people to and from work after it emerged that ZUPCO was overwhelmed with passengers who have to be ferried to and from work while maintaining social distancing and adhering to COVID-19 safety measures in the process.
While clarifying on who qualifies to be a public transporter Nick Mangwana said:
<blockquote>The President has been very clear on the issue of buses. It is very clear that those in the transport business have not been stopped. They were not stopped from operating as long as they have operating licences</blockquote>
Many bus operators have their buses under the franchised Zupco fleet. However, buses are not allowed to operate between cities as intercity travel is still not allowed.
More; <a href="https://www.herald.co.zw/zupco-brings-back-kombis/">The Herald</a>

Anyone In The Transport Business With A Valid Permit Is Eligible To Transport People To & From Work - Mangwana

<img alt="" class="aligncenter size-full wp-image-70338" decoding="async" height="541" loading="lazy" sizes="(max-width: 700px) 100vw, 700px" src="https://news.pindula.co.zw/wp-content/uploads/2018/12/bus_rural_highway.jpg" srcset="https://news.pindula.co.zw/wp-content/uploads/2018/12/bus_rural_highway.jpg 700w, https://news.pindula.co.zw/wp-content/uploads/2018/12/bus_rural_highway-300x232.jpg 300w, https://news.pindula.co.zw/wp-content/uploads/2018/12/bus_rural_highway-600x464.jpg 600w" width="700"/>
Holiday travellers have been shocked to find that bus fares have surged drastically. Long-distance bus operators have increased the fares in some cases by as much as 5 times. Some travellers were left stranded as they could not afford the fares.
<table class="tablepress tablepress-id-26" id="tablepress-26">
<thead>
<tr class="row-1">
<th class="column-1">Trip</th><th class="column-2">Normal Price</th><th class="column-3">Surge Price</th>
</tr>
</thead>
<tbody>
<tr class="row-2">
<td class="column-1">Harare to Mhondoro (about 100km)</td><td class="column-2">$6</td><td class="column-3">$25</td>
</tr>
<tr class="row-3">
<td class="column-1"> Harare to Gokwe</td><td class="column-2">$15</td><td class="column-3">$50</td>
</tr>
<tr class="row-4">
<td class="column-1">Harare to Masvingo</td><td class="column-2">$12</td><td class="column-3">$40</td>
</tr>
<tr class="row-5">
<td class="column-1">Harare - Gweru</td><td class="column-2">$12</td><td class="column-3">$50</td>
</tr>
<tr class="row-6">
<td class="column-1">Gweru - Gokwe</td><td class="column-2">-</td><td class="column-3">$75</td>
</tr>
<tr class="row-7">
<td class="column-1">Gweru - Silobela </td><td class="column-2">-</td><td class="column-3">$35</td>
</tr>
</tbody>
</table>
Operators blamed the fuel crisis saying that they have to buy fuel on the black market and sometimes are paying as much as $80 for 20 litres of fuel.
The practice of tripling, quadrupling and quintupling travelling fares in times of high demand is called surge pricing and is quite common globally.
More: <a href="https://www.herald.co.zw/bus-operators-rip-off-travellers/" rel="noopener" target="_blank">The Herald</a>

Holiday Travellers Shocked By Bus Fares