Client Support Officer (Bulawayo)

Job Description

To provide general support functions to office staff within the dictates of the branch manager.

Duties and Responsibilities

• Educate & encourage clients on use of digital services and platforms.
• Provides refreshments at specified times and replenishes refreshment stocks.
• Maintains cleanliness of branch facilities in accordance with health and safety regulations.
• Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
• Scans and uploads documents into various systems.
• Ensure proper filing of all branch documents .
• Collects and distributes mail to relevant departments on a daily basis.
• Maintains record of monthly groceries
• Maintains security of kitchen and groceries
• To manage queues in an orderly manner in the Service Centre.
• To make sure stationery is available for client use all the time.
• To manage branch stationery stock.
• Dispatch outgoing mail timeously.
• Capturing OMUT application forms.
• Any other duties as assigned by the superior.

Qualifications and Experience

• 5 O Levels including Maths and English, at least 2 A levels.
• Knowledge of Group products.
•  Strong working experience in a customer service environment.
• Skills: Client Service, Customer Queries, Dispatching, People Management.

Other

How to Apply

Click HERE To Apply.