Econet Explains Cause Of Network Problems

Econet Wireless said the challenges experienced across its network on Monday are to a fault in Masvingo.

In a statement released last night, mobile said the fault initially resulted in call failures in Masvingo region only, but later escalated to a nation-wide problem following an abnormal surge in traffic, which led to instability on its key network systems. Econet said

The instability on our key network systems resulted in intermittent failure by customers to make calls, send SMSes (messages), browse mobile data or to use USSD for services such as EcoCash and to purchase product bundles across the network.

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