Underwriting Administrator (Bulawayo)

Old Mutual Zimbabwe

Nov. 06, 2024

Job Description

Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards.

Duties and Responsibilities

Responsible for Underwriting and Customer Service:

Issues quotations, policy documents, endorsements, policy renewals, ICECASH, ZBC and ZINARA documents.
Ensures turnaround times of documentation meet the Company’s Quality Management Standards.
Scans new business documents in Sybrin.
Completes all underwriting registers as required.
Receives enquiries/queries from customers and intermediaries and responds in a fashion that will leave the Customer or Intermediary feeling “it was easy, feeling valued and have peace of mind”.

Responsible for Reinsurance:

Places reinsurance and ensures that master slips and bordereaux are dispatched timely.
Responsible for Risk Management and Surveys
Requests risk surveys where necessary and records them in the register.
Issues policy wordings that are compliant.

Responsible for Credit Control:

Ensures that premium transactions are raised timely
Assists Credit Control Administrators in clarifying transaction queries.

Responsible for Claims

Assists Claims Administrators in clarifying scope of cover.

Qualifications and Experience

Bachelors Degree (B): Insurance And Risk Management (Required).
Minimum of 2 years' experience in a similar role.
A degree in Insurance and Risk Management.
Skills: Accountability, Customer Service, Detail-Oriented, Reinsurance, Underwriting.